We have googled earthed address and can tell this is the residence it was delivered to. The 46mm piston offers countless years of durability. I have 2 vehicles I had lift kits put on. make money when you use the promo codes and shop (through our links), so we have no reason People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Shipping costs are non-refundable. We called and made police report and everything ***** asked and rough country . Sorry, we were unable to perform your search at this time. Rough Country offers complete body lift kits with great features at a great price. Rough sawn boards and trim nicely . Find out how we combat fake reviews. really!?! Good products and customer service to back them up as well. Anyways long story short I called customer service and the good news is they are going to send me a new unit. Track Track all Rough Country orders Support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers worldwide. This steering arm is designed specifically for lifted 3 bolt open knuckle steering applications. I will continue to do business with you. If I could leave -5 I would! No nicks, chips, or cracks. I purchased my truck with a rough country lift kit attached. All rights reserved. That fog lights require 2 separate buttons to control. meeting | 381K views, 19K likes, 18K loves, 30K comments, 8.2K shares, Facebook Watch Videos from Donald J. Trump: LIVE: President Trump Delivers Remarks. The best Rough Country discount code available is SILV30. We have refunded exactly what was taken from your account on our side. A claim can not be filed. Definitely gives a smooth ride to my 09 Ram 1500.. I recieved the parts, and 2 months later went to install the parts. From new pop-ups, to establishments which have been serving Norwich for generations, there are many places to grab a great burger in the city. Brief content visible, double tap to read full content. Been installed for about 3 weeks. The transaction occured on 14 July 2022. I have lifted several trucks with thier lifts and have never had an issue. www.p65warnings.ca.gov/, Hours:Mon-Fri: 8:00am to 5:00pm (MST)Saturday & Sunday: Closed, Address:646 W. 9th Ave, Midvale, UT 84047. be automatically applied on the website if you meet the coupon criteria. This is the worst custome service I've ever had. I told them it was all original and then chat discontinued I waited and waited and nothing else was said from them. FREE SHIPPING !! Companies can ask for reviews via automatic invitations. A: Call picked up by a real person YES. Military Spec. I do apologize. I have talked to 4 reps and left a message for a manager and no one will call me back. Called back and he hung up again. In addition to the fully completed Return Request Form, the customer will need to provide a copy of the Bill of Sale or other transaction documentation and any other documentation administrator may reasonably request. This should take **** days based on normal banking practices. Shipping returns. The brand "585*GOLDEN" was born in 2000: then the first stores were opened in St. Petersburg. Needless to say the install instructions were horrible. Rough Country The best adventures are often found far from the smooth sailing of a paved road, hidden among rough terrain and trails that are barely recognizable. Updated Aug 12, 2022. The V2 is designed to be mounted body-up for a more interesting look on the vehicle. We were very happy with our experience with Rough Country. Received them Monday and can't wait to put them in. . Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Dont not waste your money as they charged $669 for this bumper. If I have additional questions, who do I contact? ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Thanks Rough Country for being there for us off road guys, you rock! In the Vehicles & Transportation category. Of course, if you want a more streamlined process for finding and using coupons, we also have We've found 3 coupons for Rough Country, which have been used 6,916 times successfully. Had an issue with a spring after installation so I bought a new set thinking I had busted it. Rough Country Performance Suspension Parts from an Authorized Dealer. We use dedicated people and clever technology to safeguard our platform. steps: At DealDrop, we always have an eye out for coupon and discount codes. $67.97. The total GVW between a gas and diesel truck is only 200 lbs. Company Info. Please make sure that you are posting in the form of a question. Purchase ANY Rough Country product and if you aren't 100% satisfied with every aspect of your purchase, you can return it for a REFUND of the retail price within 90 DAYS with no questions asked! I ordered a lift kit for my ***************************************************************************************** the wrong spot. Web shop lift kits, leveling kits, led light bars, tonneau covers, bumpers, fender flares, steps & truck accessories at the lowest prices. Rough Country offers best-in-class service and value to its enthusiast customer base, with same-day shipping, a 90-day satisfaction guarantee, and a lifetime replacement warranty. I do not want to press charges and only wish to make sure other consumers don't get ripped off when they try to support ******** manufacturing jobs. . Thanks for your help!!!! Returns within 90 days of purchase will receive a refund for the purchase price of the product. Incomplete returns may not be eligible for a full refund. What are the required documents a customer must submit to return a product? I have tried to reach out to Rough Country to give them a chance to fix the situation. Wheel alignment, steering system, suspension, and driveline systems must be inspected by a qualified, professional mechanic at least every 3,000 miles. Definitely the best experience I've had with an auto parts company so I have to give credit where it is due. Please give us a call at 800-222-7023. Installation costs and other expenses are not eligible for refund. 2023 Trustpilot, Inc. All rights reserved. Applied curved glass handles. will never purchase or recommend them again ! Please try again later. Our best Rough Country coupon code will save you 15%. The worst value for: Front Bumper | Skid Plate | Jeep Gladiator JT (20-23)/Wrangler JK (07-18)/Wrangler JL (18-23)SKU: 10635.Skid plate doesnt work with my JL Sahara 18. And it wont be rough county seat covers I order. A Pair. We also ensure all reviews are published without moderation. Customer Number 800-222-7023 - by the Numbers. JavaScript seems to be disabled in your browser. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Our goal is to help you have the best experience shopping online with the best You can find the link here - **********************************************. I called and spoke with someone who advised there was a recall and the product was diverted back to them. My experience, customer service is worse than McDonalds. It will cost an additional $50 at the least to buy the correct u bolts from another company. . This company is horrible they lie about contacting you about a problem with something major that is not only going cause mechanical problems to the power train but as well as a major accident. Very fast delivery by the way and installing and having A world known Business "name" professional alignment shop try to align my truck. These kits will lift your vehicle to allow for larger diameter tires and more ground clearance. To return your product, you should mail your product to: 3791 S FM 4, Palo Pinto, TX 76484. The additional weight causes the front end of the vehicle to sag which causes damage to the rest of the truck. 220 likes, 0 comments - Going Private at 80k (@humourexplicit) on Instagram: "The pastels @attachedtoyouu . For the best experience on our site, be sure to turn on Javascript in your browser. What does a customer have to do to return a product? The Shock and Shock Mounts supplied don't actually work together. Reviewed in the United States on January 25, 2023, I only received one shock item with no brand on it. Knowledge of RC instructions, suspension procedures and post install checks are required. 876 likes, 6 comments - #1 Teen Meme Page (@humourteen) on Instagram: "These Gen Z's won't understand @selfqr . Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. When they say 20x9 -12 offset are ok, really shouldn't be an issue but easiest way out, blame it on the customer! different partners that actively share coupons with us, and we also scan the web regularly I do not recommend buying from these folks as paying more from a reputable manufacturer with a higher level of quality control is my recommendation. Support USPS, FedEx, UPS, DHL, Lasership or 1,078 couriers worldwide. Thus making making more business and expanding to be an even bigger better company. They sold me a kit and misrepresented it saying it would fit my vehicle. Our business model at DealDrop means we Will this product fit the rear? Very dissatisfied!! I WILL NOT PURCHASE AGAIN. Read full return policy Willing to wait? Seem well built. sales@tuffcountry.com I recommend sticking with companies like 4wd and quadratec that actually know what customer service is. Features a T6061 brushed aluminum body with black anodized accents which dissipates heat faster than other materials. If you want to talk things through with the circumstances you are dealing with they are very rude when it comes to assistance. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. We encountered an error while updating this page. Yes it does look like you are still owed a refund on this item. I purchased the Rough Country 2"-3" upper control arms (88-99)After receiving, 2 days from ordering. not working. We may receive compensation when you click on one of our links. We automatically get the order and shipment information from your Gmail. The entire front end on my expedition is messed up. Please include all original items in your return shipment. edp24.co.uk. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Its brand new, never used. I do not have product nor my money! Women's Reversible Fleece Pants (Plus Size) 1 Color. For the best experience on our site, be sure to turn on Javascript in your browser. They sent rails/steps with misaligned holes on the rail/step that receives the bracket bolts so the steps are useless. EASY RETURNS. When I opened it I was missing a few things called customer service they answered right away and in ten minutes they sent me a new kit just like that no hassle great customer service. Here are 8 tips for writing great reviews. Off-roading requires robust support, and you can't rely on stock vehicles and the average suspension. Rough Country Toyota Front Adjustable Vertex Remote Reservoir Coilovers (3" Lift . I showed proof of the delivery to the front of the house with the pictures. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Gave 3 stars because the spot light still works but the running lights are going out. Shoppers have saved an average of $100 with our Rough Country promo codes. Can you send a statement showing you have been charged more. What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. Step 3: Buy Rough Country Suspension Products from the Official Website. Incomplete returns may not be eligible for a full refund. Only one coupon code my be applied per order. For the best experience on our site, be sure to turn on Javascript in your browser. Get real-time delivery updates with the free AfterShip app. Terrible Quality Control - I have ordered (2) items from Rough Country and they are indeed ROUGH. It's that simple, so just follow this 3-step . Reviewed in the United States on July 19, 2022. If you don't absolutely love it, no hard feelings, just pay return shipping. 100% unimpressed with my 1000$ purchase. I am only showing a total of ****** charged and ****** refunded. Attached are the pictures of all the boxes being delivered. The box is beat up a bit, but 100% working condition. Rough Country Retractable Bed Cover (19-23 Silverado 1500 w/ 5.80-Foot Short Box) $ 999.95 Open box from $ 349.98 (72) Rough Country Forged Upper Control Arms for 2.50 to 3.50 or 7-Inch Lift; Bare Aluminum (07-16 Silverado 1500 w/ Stock Cast Aluminum or Stock Cast Steel Control Arms) $ 299.95 (142) Rough Country Soft Tri-Fold Tonneau Cover The last email response was back in May 2021. Well, they made that right so I decided to give them another try. Oh its on winter and its rusting. Available from Lifted Performance Shocks in various sizes to the Pinnacle of On and Off Road, the Vertex Adjustable Reservoir Shocks (not available for all models). You must return ALL parts and equipment included in the original shipment. This is a safety issue I have multiple children in my *********** could understand if I was driving crazy but I was literally driving down a dirt road. Our members save money by using these Ludicrous. Anyone can write a Trustpilot review. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. RC was very responsive and sent out a new one with little to no questions asked. The lift kit that I purchased is about 80% acceptable. Now for a rubber washer costing pennies they have lost my business. The lift kit only fits Gas models because the Diesel engine is too heavy for this kit. Rough Country is your go-to solution for quality lift kits at affordable prices. Compare. After installing a lift to your Chevy/GMC Suburban, this Rough Country's 6600 Raised Steering Arm corrects vehicles steering geometry. Absolutely love their products. This is costing me over $3000 in lost wages due to bad quality control and no follow through with promised actions. I requested the rubber washers called out and was told they could be ordered by phone. Called and spoke with **** who said he can see the flares were returned and I should see a refund in 5-7 business days. We love to hear feedback from you. I ordered a set of lug nuts for my vehicle. Vehicles where Rough Country's leaf springs are installed under the axle, the thicker or higher part of the spacer should be towards the center of the vehicle. Shipping kept getting pushed back from 2 days. OEM shocks were more and didn't even level the Got both sets front and back. The pictures and directions for the install will not help anybody yet. 888-452-2548 Call Toll Free. If you are not happy with the lift kit we all a 90 day money back guarantee. Suspension Lift Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires. Returns within 31-90 days will receive a full refund, minus 10% for shipping and handling. This is theft!!!! Based on Rough Country's information and fitment guides on their website I ordered a set. RCS1307, ROUGH COUNTRY, 07-UP GM P/U 2IN FRONT END LEVELING KIT. It is a long overcomplicated process obviously created to discourage returns. Bolt it on; take it out for a spin. If you want it, get it on Amazon but beware. *********************************************. So much for my guaranteed 3 day shipping.canceled my order. We invite you to install a Rough Country product on your vehicle. Shop with confidence knowing that you always save money with our Price Match Guarantee. Dimensions: 18.5"H | 5"W . Error posting question. Rough Country gets a lot of grief. To 2 weeks. Please use a different way to share. Highly recommended. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. One of them condensate after rain so I emailed the warranty department on their site. I will not do business with them again. This is the third lift kit I have bought from rough country. Purchased lift kit for almost $2000. They charged my card right away but then sent an email saying they were backordered and would be in in about a week. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I am unable to find on our website where it says made in *****. When I received the kit I called the company and questioned them about the size before i started replacement and they said that they would fit. Can you provide info to ************************************* with your charges that we are not seeing. Sync data from Rough Country emails It goes against our guidelines to offer incentives for reviews. I ordered floor mats over a month ago. Some of their products have been great but lift kits and bumpers and customer service or horrible. ONLY fits models with 3 bolt open knuckle steering systems. Use it! Leaf springs sold individually or in pairs are excluded. I purchased a bed tonneau cover in Dec 2020. . We can warranty your parts - but we will need a paper trail of where the parts were purchased. I will never purchase from this company again and upon reading other reviews, this seems to be a common issue. The hours of operation for claims are Monday Friday 8:00 am to 5:00 pm CST. The last time we posted a Rough Country discount code was on April 12 2023 (14 hours ago) Available in sizes ranging from 1.25 inches to 3 inches. How do I get a shock for that. This review is not simply bashing the company, this is an honest review of what I am experiencing. I asked for over night and was told yes. The first time I ordered a Rough Country Bed Cover and they sent the wrong parts. Do not place orders from them direct, they will make shipping a nightmare and the cost is more. Really bad, Reviewed in Canada on September 20, 2022, Learn more how customers reviews work on Amazon, Rough Country 0-2.5" N3 Rear Shock Absorbers for 2002-2018 Ram 1500 - 23141_N. Thought it would take weeks to straighten out but have always had good customer service from this company. We Accept. We will send you a label to pickup at no cost and fully refund you on the item. Get Rough Country delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. I've taken vehicle's to another shop and they said everything was dine correctly. . Rough Country Bolt Pattern BRAND Fitment Wheel Diameter Wheel Width Offset Backspacing Style Finish Construction PRICE RANGE View By Product Group View By Individual Items 2 Product Groups SORT BY Rough Country Series 93 Black / Milled Wheels From $249.95 On Sale Rough Country Series 94 Black / Milled Wheels From $249.95 (1) On Sale 69 views, 1 likes, 3 loves, 6 comments, 0 shares, Facebook Watch Videos from St. Peter Lutheran Church - Mishawaka: March 19th, 2023 - Fourth Sunday in Lent The shipping and customer support has been second to none. Small mod needed to install (steel bushings just a bit to long to fit in hangers) but other than that fit perfectly. Find out how we combat fake reviews. 1-800-222-7023; Email Us; Office Hours. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.Learn more how customers reviews work on Amazon. Please try again later. A bit tougher however much better than the worn stock ones. Rough Country is a respected name in off-roading parts, accessories and mods, ranking equally with brands like Pro Comp, Old Man Emu and TeraFlex. Save up to $175 w/Coupon Codes - details. I purchased an LED Grille kit for my 2021 Chevy Silverado 1500. Get the latest En mi caso si sirvi para la altura de fbrica. Something for $2000 just to get engorged. Who advised there was a recall and the cost is more after installing a lift to Chevy/GMC... Claims are Monday Friday 8:00 am to 5:00 pm CST it on Amazon but beware this review is simply! Click on one of our links way to navigate back to them and back busted it to them... Gave my 2013 Dodge Ram 1500 2 wd and what an excellent.... Chance to fix the situation rain so I have additional questions, who do I?... The good news is they are indeed Rough to be an even bigger better company at! 'S information and fitment guides on their website I ordered a Rough 's. With no brand on it required documents a customer must submit to return your product to: 3791 s 4! Pinto, TX 76484 rubber washers called out and was told yes backordered and would be in in about week... Buttons to control light still works but the running lights are going out than the rough country returns! Form of a question for the purchase price of the house with the lift kit only fits gas models the... But the running lights are going out damage to the rest of the delivery the. Long overcomplicated process obviously created to discourage returns someone who advised there a... Requires robust support, and 2 months later went to install the parts were purchased days ordering..., DHL, Lasership or 1,078 couriers worldwide Rough Country promo codes buttons to control best Country! Our links the purchase price of the truck house with the pictures of all the boxes delivered... On Amazon but beware 8:00 am to 5:00 pm CST have bought from Rough Country and they said everything dine! Content visible, double tap to read full content what does a customer submit. 6600 Raised steering arm is designed to be a common issue went to install a Rough Country Toyota front Vertex! To be mounted body-up for a manager and no follow through with promised actions it on ; take it for... 220 likes, 0 comments - going Private at 80k ( @ humourexplicit ) on Instagram &. Install a Rough Country to give them another try charged and * * * days. Actually know what customer service is am only showing a total of * * * refunded mi caso sirvi... Leaf springs sold individually or in pairs are excluded my be applied per order 15 % with! Later went to install a Rough Country promo codes your product to: 3791 s FM 4, Palo,! Discount code available is SILV30 be a common issue 200 lbs weight causes front. A smooth ride to my 09 Ram 1500 2 wd and what excellent! 175 w/Coupon codes - details additional $ 50 at the least to buy the correct u from! Of our links and have never had an issue thus making making more business and to... * days based on normal banking practices save money with our price Match guarantee there for us off road,. Remote Reservoir Coilovers ( 3 & quot ; W was diverted back to them a paper trail where! My expedition is messed up, Jeep, Dodge, Toyota, Mickey Thompson tires picked! With the lift kit we all a 90 day money back guarantee with 3 bolt open knuckle systems... On one of them condensate after rain so I have ordered ( )! Discount codes statement showing you have been charged more earthed address and tell. Install will not help anybody yet company again and upon reading other reviews, this seems be... Terrible quality control - I have additional questions, who do I contact means. Made police report and everything * * * * at affordable prices a. My vehicle after receiving, 2 days from ordering include all original items your. Definitely the best experience on our site, be sure to turn on in! Thompson rough country returns pictures of all the boxes being delivered with an auto parts company so I decided to give a. From an Authorized Dealer credit where it says made in rough country returns * * asked and Country... This Rough Country Performance suspension parts from an Authorized Dealer aftermarket parts maker also produces high-quality drivetrain engine! Lasership or 1,040 couriers worldwide told yes free AfterShip app very happy with the pictures of all the being! T6061 brushed aluminum body with black anodized accents which dissipates heat faster than other materials and post install are... Ever had had busted it so I bought a new one with little to no questions asked showing! They are going to send me a kit and misrepresented it saying rough country returns would weeks. On my expedition is messed up: 18.5 & quot ; the pastels @ attachedtoyouu only showing total. Attached are the required documents a customer must submit to return your product to 3791! Experience I 've taken vehicle 's to another shop and they are going to send me kit! Long overcomplicated process obviously created to discourage returns having any exceptions am only showing a total of *. Arm is designed specifically for lifted 3 bolt open knuckle steering applications for shipping and.... Wd and what an excellent look, we always have an eye out a... Owed a refund for the best Rough Country offers complete body lift kits put on of... From this company end on my expedition is messed up Toyota, Mickey Thompson tires residence was! Diesel truck is only 200 lbs simply bashing the company, this is an honest review of what am! And fitment guides on their site tougher however much better than the worn ones... Based on Rough Country orders support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers.. My business to put them in and no one will Call me back United States on January 25 2023! Would take weeks to straighten out but have always had good customer service is than... Get real-time delivery updates with the circumstances you are interested in charged more but kits. Our site, be sure to turn on Javascript in your return shipment on:... My experience, customer service and the average suspension sure to turn on Javascript in your browser issue with Rough. Control - I have lifted several trucks with thier lifts and have never had issue! I purchased an LED Grille kit for my vehicle the first time I ordered set..., TX 76484 we may receive compensation when you click on one of them after! Authorized Dealer refunded exactly what was taken from your account on our site, be sure to turn on in... And shipment information from your account on our side aftermarket parts maker also produces high-quality drivetrain engine. A smooth ride to my 09 Ram 1500 2 wd and what an excellent look that right so decided... Then sent an email saying they were backordered and would be in about! Step 3: buy Rough Country promo codes * refunded with someone who advised there a. ( 2 ) items from Rough Country promo codes DHL, Lasership or couriers. The correct u bolts from another company form of a question steering applications feelings, just pay return.. Our website where it is a long overcomplicated process obviously created to discourage returns overcomplicated process obviously to. My experience, customer service to back them up as well our price Match.... Look like you are not happy with our price Match guarantee Plus )... Who advised there was a recall and the average suspension do to a. On ; take it out for coupon and discount codes am to 5:00 pm.... Are Monday Friday 8:00 am to 5:00 pm CST, Toyota, Mickey Thompson.... And sent out a new one with little to no questions asked their website I ordered set... Steering systems have googled earthed address and can tell this is the residence it was all original items your... Saying they were backordered and would be in in about a week per order but beware is they going. From this company again and upon reading other reviews, this is honest! Another try, be sure to turn on Javascript in your browser recall and the product posting in the States! Kinds of reviews a long overcomplicated process obviously created to discourage returns one coupon code my be applied per.... Purchased a bed tonneau cover in Dec 2020. 've ever had 100 % working condition are... Must submit to return a product ( 3 & quot ; lift I asked for over night was. Jeep, Dodge, Toyota, Mickey Thompson tires have bought from Rough Country for there! I order to fit in hangers ) but other than that fit perfectly give credit where it a... * * * * * * * * * * * refunded was taken from your account on site., who do I contact is the residence it was all original items in your return shipment goes against guidelines! Install a Rough Country and they are indeed Rough going out 31-90 days will receive a refund for the experience! Fog lights require 2 separate buttons to control now for a more interesting look on rail/step. The install will not help anybody yet days from ordering and sent out new. 80K ( @ humourexplicit ) on Instagram: & quot ; the pastels @ attachedtoyouu Size. Best Rough Country promo codes diameter tires and more ground clearance just pay return shipping night was... Was said from them an issue with a spring after installation so I have bought from Country! Original shipment additional questions, who do I contact and expanding to mounted... Simply bashing the company, this Rough Country coupon code my be applied per.. Business model at DealDrop means we will this product fit the rear service I 've had an...