Heres how to change your preference to participate in paperless billing: Want information on paperless billing, outage alerts and usage updates straight to your email or through SMS? Pay your bill or check power usage on your account. Let us know so we can provide you with better service. If you plan to enroll in the Auto Pay Program, you'll be required to provide a stored payment account to pay your [name] bill. Sign up for email, text and mobile notifications. Upload, download and transfer data at lightning fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at ultra fast speeds, Use Voice over the Internet Protocol (VoIP) telephone service. If you do receive such communication from someone claiming to be a [name] Employee, please report it to us at [email address]. If you feel this is in error or would like additional information, review the following steps: If you need a more immediate response, please contact the ITS Service Desk at 919-962-HELP, explain your situation, and ask that your request directed to the ITS Security group. Enroll in paperless billing. To make a quick payment using your account number and last name, no registration required, click below. (888) 850-6770 Toll-Free. This set it and forget it approach lets you pay your monthly bill automatically each month with either your bank account, debit or credit card. If you plan to enroll in the Auto Pay Program, youll be required to provide a stored payment account to pay your [name] bill. HBC network technicians have planned an essential network update during the morning hours of Tuesday, April 18th to expand network capacity to meet growing broadband needs. If you do not sign up for paperless billing in SmartHub, you will continue to receive a monthly bill in your mail. 2023. All Rights Reserved. Log into our member portal to set up an account and quickly pay your bill each month. Update your contact information. Box 1667 Lexington, SC 29071. Who is paying for all these changes? Report an Outage. Accept the Auto Pay Terms and Conditions by clicking the, Use the drop-down menus and complete the required form fields to enter your information, and then click. To join our list, please select your local co-op below. Each month after that, simply log in and enter your payment information. Major projects often provide scammers with opportunities to steal your personal information. Reliable, affordable, sustainable energy. Do I have Luminet, Standard, Air, or Rural Service? Weve got your back! Youll be able to select how you want to be notified about your bill, including email and text messaging. 910-754-4391, 2228 New Britton Hwy E (Hwy 130) We know youre busy and that it can be hard to keep track of everything you need to do in a given month. Well get back to you as quickly as possible so you can go about your day without waiting around for a response. Your new account number will be listed on your latest bill. Pay your bill online. GO We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. Contact Us. Online Account Access. ConnectCarolina By logging into ConnectCarolina, you're agreeing to conduct business with the University electronically. smarthub. join the list see pricing explore features What People Are Saying Can't wait to connect! Do I have to sign up or re-register for it? NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. Theres no monthly bill or deposit; you always know how much youre spending on electricity. First there was cable. Make payments, report service interruptions, monitor usage, and save the planet. Fax: (434) 372-6101 Link to SmartHub from your bill email, download the FREE app in the Apple App Store or Android Marketplace, or go to www.smarthubapp.com. Why did you make all these changes? Email Headquarters Office. Sunset BeachMarket Express 1690 Seaside RdAvailable daily 6 a.m. 11 p.m. WinnabowHandee Hugo 6170 Ocean Hwy (US17)Available 24/7. Phone: (555) 555-1234. You can add multiple bank accounts and cards under your stored payment accounts. Locate your new account number (instructions below) and get registered! Check your energy usage. (modify as needed for your registration process): You will still receive a statement showing the amount drafted. Please mail your check or money order along with your payment stub to: Mid-Carolina Electric CooperativeP.O. Make payments, view bills and manage your account. Bookmark [url] for estimated restoration times and other updates. who is prophet jeremiah omoto fufeyin spiritual father; why was ross martin replaced on wild wild west; geico email address format. 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) Thank you for another reason to love where I live and receive service from my co-op. Connect to other smart devices, allowing you to use your home more intelligently and efficiently; Access technical support; carolina connect. With SmartHub you can pay your bill online, view your billing history and more! You can receive an electronically formatted version of your bill via email. You can find your account number on a printed bill statement mailed to your residence or business. Smarthub. They will contact you with further actions that could possibly be taken. Residential members will need to have their account number on hand before starting this process. How do I sign up for, update or delete billing, outage, and usage notifications? performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, Use Voice over the Internet Protocol (VoIP) telephone service. You can choose to participate in paperless billing, which sends bill statements to the email address on your account. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. If using an existing stored payment method. How do I download the app and sign up for SmartHub? If you have previously received emails from [name] about your monthly bill being ready to pay online, your account number is provided in that email. View an image of your bill. This allows you to see exactly how your energy-reducing efforts are affecting your bill. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 for more information. Stand by, We are processing your payment. Please be sure to allow at least 5 business days for your payment to reach us. By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. Enter the code into SmartHub. If youre worried about accidentally missing a payment, let us help take one extra task off your plate by setting up automatic payments through your SmartHub account. Download the free SmartHub app for your Apple or Android device. Its made on time, every time. If you have not yet already created a SmartHub account, please follow the SmartHub Account Creation instructions first. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! If youre paying the total amount due, tap the Pay button. How can I report an outage or submit an inquiry or service request, such as outdoor lighting maintenance or budget billing? Choose which contact method you would like to use. You pay for power in advance of when you need it. If the payment amount is incorrect, click. Use the drop-down menus and complete the required form fields to enter your payment information, and then click either. What is Auto Pay and do I need to sign up for it? *If you sign up for text message notifications, you will still receive a paper copy of your bill. View payment history. Or, simply complete the Bank Draft Authorization Form. Available to members with residential accounts who have at least 12 months of billing history at their current location. With CarolinaConnect, you can: Upload, download and transfer data at lightning fast speeds Stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently carolina connect join the list Once you have your text and/or email addresses set up, do the following: Auto Pay is a convenient option to pay your bill each month. Loading Mid-Carolina Electric Cooperative SmartHub Application OUTAGES:1-877-632-5688 CONTACT:1-800-989-4161. At the end of 12 months, if the actual use differs from the budgeted amount, members will receive a charge or a credit for the difference. Go paperless! SmartHub, the smartest way to manage your bill Life is busy, let us make it a little easier with SmartHub, your one-stop shop for all your account needs. Features Manage your account Pay your bill Receive bill reminders and usage alerts Check your hourly, daily, and monthly usage Contact member services Creating a SmartHub account is easy! No late fees. If you choose to store your login information, any person who has access to your mobile device can access your account. By enrolling in Auto Pay, you authorize [name] to withdraw funds from your selected account to pay your monthly bill on the due date. But how do you know if youre doing enough to make a difference? is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. 254 Longs Pond Road, Lexington Terms and Conditions | Privacy Policy. What is the difference between the SmartHub web portal and mobile app? As the cooperative continues to grow, so does the need for better information availability to the membership. First there was cable. The SmartHub app is required for online and/or smart device account management. For additional information, review the Electronic Transactions Consent (PDF). You receive email alerts through SmartHub when your account balance reaches a certain level that you preset, with a link to a payment portal for your convenience. Thank you for another reason to love where I live and receive service from my co-op. Click here for our fast, one-time payment option. Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. Commercial Acceptable Use Policy and Customer Agreement, DMCA (Digital Millennium Copyright Act) Counter Claim, DMCA (Digital Millennium Copyright Act) Policy, FCC Emergency Alert System (EAS) Mandatory Accessibility Notice, Residential Acceptable Use Policy and Customer Agreement, Telephone Assistance Plan & Federal Lifeline Program, Accessibility to Emergency Information on Television, Luminet Expanded Business Essentials Channel LineupAltura, Luminet Expanded Business Essentials Channel LineupCannon Falls, Castle Rock, Miesville, and New Trier, MN, Luminet Expanded Business Essentials Channel LineupChatfield, Luminet Expanded Business Essentials Channel LineupDover, Luminet Expanded Business Essentials Channel LineupEyota, Luminet Expanded Business Essentials Channel LineupKellogg, Luminet Expanded Business Essentials Channel LineupLake City, Luminet Expanded Business Essentials Channel LineupLewiston, Luminet Expanded Business Essentials Channel LineupPlainview & Elgin, Luminet Expanded Business Essentials Channel LineupRed Wing, Luminet Expanded Business Essentials Channel LineupRollingstone & Minneiska, Luminet Expanded Business Essentials Channel LineupRural Winona County, Expanded Business Essentials Channel LineupSt. This is a regular meeting of the board to review cooperative matters. Follow the instructions to provide a bank account or card information. Join Us in Celebrating National Lineworker Appreciation Day. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 to get going. Sign up to access our Self Service site on the login page for SmartHub. You can also contact us for customer service requests or with any questions you may have. Guard against large fluctuations in your electric bill caused by weather changes. Now there is fiber. BEMC Supply Headquarters795 Ocean Hwy W (US 17)Available 24/7, BEMC Oak Island Office4335 Southport/Supply Rd(Hwy 211)Available 24/7, BEMC Whiteville Office2228 New Britton Hwy E (Hwy 130)Available 24/7. Whether through the web, or your smartphone or tablet (Android or iOS), youll be able to pay your bill, view your usage, contact customer service and get the latest news. Report an outage online. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. 910-457-9808. No monthly bill. Manage your account on the go from anywhere at any time! Click the Settings icon in the lower right-hand corner. Thank you for seeing a real need in our community and doing something about it. Download App and Register for SmartHub on Mobile Device (pdf), You can then choose your preference by selecting On or Off for paperless billing, Then, you can select On or Off for paperless billing, Click Manage Contacts to add or change email address and phone numbers, Click on Manage Notifications to update/change SMS and email alerts, Select Text Message and/or E-mail options. Looking forward to this service! Click MySmartHub, or download the free SmartHub app from your Apple or Android device. The website has additional functionality that allows members to manage notifications, update their stored payment methods, and change their personal information. SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. On the website: Click My Profile; Click on Manage My Stored Payment Accounts; Follow the instructions to provide a bank account or card information. Do I have to use SmartHub to pay my bill? We love to see our members face to face. On the app, select the Pay My Bill icon. Can I manage and make payments on multiple accounts with SmartHub? Set up electronic billing in your SmartHub account or call our Member Services team at 800-842-5871. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. And with no usage limits on our plans, your entire household can play games, stream music or videos, and surf the web without worrying about data consumption. Budget Billing is a stable payment plan that allows members to pay one set amount each month, based on a households average energy expense over the last 12 months. Toll Free: (800) 989-4161 Creating your SmartHub account is easy. All Rights Reserved. Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446-4638 Pay by Phone: (888)-813-2340 2023 West Carolina Tel | Digital Marketing & Web Development by Viamark and Red Shark Digital Search for and select the monthly bill you would like to review by clicking either the. will improve all aspects of how you engage with the online world. Pay at either of our drive-thru locations. The information you see in the app and on the website is shown in real-time. join the list P.O. 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