Its a a shady company with unethical practices. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Really like that there are options to enjoying the water with a boat and not having to deal with large tourist crowds. This back and forth with owner of boat and customer is unacceptable. Your real card info stays hidden. We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. We did not realize this until after we left and there was no safety initiation. We scan the website with multiple domain blocklists to better find out if it is malicious. Personal websites (such as blogs, portfolios, etc) do not need HTTPS connection. The dock worker said that they couldn't do that, it was a private dock. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. GetMyBoat is the world's largest boat rental and water experience marketplace. We specifically asked before booking for no pork due to religious reasons and they brought hot dogs and ham snacks. A REFUND WILL NOT HAPPEN. There are a lot of owners on GetMyBoat that either just dont response or confirm a booking with you then stop responding. You may also email support@boatsetter.com or call +1.305. Owner canceled boat 4 minutes before pick up time But where was the captain and crew? Get my boat did NOTHING to help us or ensure Captain Carl honored our reservation. Also there was a broken sound warning system and the floating mat fell off as it was not attached properly. I highly recommend 3 hours minimum if you want to relax on the water. They are honest good company to book with. Very nice and all but it ruined the day for us. Get started today. They OVER-deliver. I really wish they would honor the original price since it was not my fault that the owner canceled. Besinger has been with the GetMyBoat app since 2017. The company adds that. We booked a 35 foot boat and it was a 30 ft boat. We went to a party cove, floated on a magic carpet, and enjoyed a private tour of Lake Austin. ~ from Justuseapp.com NLP analysis of 8,121 combined software reviews. Customer service support is unmatched, and the app is incredibly user friendly. Thats why I say Its a win win with Get My Boat. Easy to use, simple to book. Incredible on-the-water travel experiences start with GetMyBoat. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The fine way to study this metropolis is from the Lester and Fabiola are extraordinary hosts, and their boat and service are exceptional. Send an inquiry. They were communicative, prompt and so friendly! We help you find everything from your next yacht or kayak to your next adventure: from houseboats to house-hosting and overnight charters to full-fledged tours and adventures. They had canceled and left without any sort of communication on their end. Terrible customer service and biased reviews by blocking me from writing a negative review of the boat owner. The pictures on the description website were NOT pictures of the boat. Marcel Perdomo. GetMyBoat's mission is to allow boating enthusiasts to be able to rent a range of boats from kayaks to luxury yachts without suffering the costs or headaches of ownership. The Avis app is the best-in-class car rental experience on your Android phone GetMyBoat app,Excellent business partner!It has been a very positive experience with fantastic customers. GetMyBoat is the world's largest boat rental and water experience marketplace. Double booked means you obviously have the reservation. As such, if your search for boat rental in Miami hinges on water sports, Miami Watersports may be just right for you. DollarBreak is reader-supported, whenever you enroll by hyperlinks on this submit, we might obtain compensation. Most importantly, the boat rental process has been reliable and super convenient. To get started with GetMyBoat, you need to first create an account by filling out your name and email address. The day of our trip my family got up. They are not upfront about the refunds when you book through GetMyBoat . I am a boat owner and this is by far the best company of all.They are the more reliable and professional service of its kind.Their customer service is unmatched and they always take care of both the customers and the boat ownersI have had other bad experiences with their competitors and I can tell this is not an easy business, so for them to do it so good is really a plus, As an owner you feel and you know you are co working with a solid company which not only cares about putting more customers on the water and converting rentals, but also be there throughout the way and even after the service is done. If the site has a bad WOT trust rating it means someone had a bad experience. If a jet ski is more your speed, you can rent one at Lake Granby for $895 per day. However, after looking at reviews I decided to give it a shot. The captains of the boats are knowledgeable, friendly and accommodating. Dont use this company, they have a shady company policy. Had a boat booked for June 22 for 4 hours. Booked my first yacht today with GetMyBoat me and my 5 friends WILL be back. It seems like this is like Airbnb but for boats. Customers have praised the app for being user-friendly and easy to use, responsive and quick. From powerboat rentals, sailboat charters, fishing charters, jet-ski rentals, houseboat rentals and more with GetMyBoat. I get my money always as promised and they have resolved whatever issues come my way. The website cannot receive emails on its own email domain. GetMyBoat for iPhone, free and safe download. ", Being my first time booking a boat through GetMyBoat I have to say it was an awesome experience! Featured Experiences Captained Bowrider in Miami Beach Beat local competitors. Then come to find out my first customer who appeared to be real was one of their bots faking an interest in my boat. Users can browse faraway destinations or places nearby and get out on the water, or start earning money as a captain, guide, or host. APIVoid is a security service that can identify fake web shops. Boaters Are Covering The Cost Of Ownership With This 'AirBnB For Boats' | Lake Expo Advertorials | lakeexpo.com Skip to. Getmyboat.com has boat rentals and planning quoting, however I dont see any reviews about this site.. has any one used this site? I have been using GetMyBoat for chartering for about 5 years now and extremely happy with them. You can post your listing and earn money from the renters with both of these apps. We assume he partied to hard the night before and did not want to take us out. Tough luck He did not respond to my calls when we were lost trying to locate the boat. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Review of Marina del Rey Boat Rentals Reviewed September 28, 2015 We use dedicated people and clever technology to safeguard our platform. Need to find a different location? I will no longer do business with a company that takes my $44 dollars and delivers nothing to their customer in return. If the boat owner is insured with a commercial policy. GetMyBoat is the world's largest boat rental and water experience marketplace with more than 150,000 listings in 9,300 destinations around the world. Creating a water or boat experience on GetMyBoat is completely free. GetMyBoat is best for boat owners who want to offset the cost of boat ownership and make additional money by renting out their boats online. particularly supporting the safe . We were able to connect and rent a boat that became one of the highlights of our vacation. Otherwise awesome program. I mentioned this several time to the captain. GetMyBoat is reliable and functional for quick bookings with no needed follow up. It was an incredible day for the bachelorette and the whole group. Payouts are issued via bank transfer or via PayPal and take 5-10 business days to appear in your account. One of the best Boat Dealers, Automotive business at 950 Tower Ln Suite 2117, Foster City CA, 94404 United States. After hours of researching for a yacht during my vacation I finally booked a yacht with a captain and a crew. But the company takes keeping boat owners and renters safe from fraud seriously . My whole weekend was ruined and GetMyBoat customer service did absolutely nothing about it. Keep it up. They have tailored our trips around what my family likes to do. Got a text cancelling booking 30 minutes prior to pick up time The platform is very reliable and easy to use. The boat was super clean and Captain Todd was AWESOME. Our website will open your boat up to the largest possible set of renters from all over the world and protect you with assurances like fraud checks on renters and chargeback coverage. Hello Mordechai,We are disappointed to learn that this was the experience you encountered with this boat owner. Had the best time with Captain Doug. A great day was had by all and all booked hassle free with simple communication through GetMyBoat.com. Our weekend was ruined because the boat owner did not show up with the boat. Both times you pay the boat owners upfront and now it is going to take 10 days to get a refund. In the midst of Covid-19 you kept us all at ease. Miami Watersports is located at Dinner Key Marina, 3400 Pan American Drive, Pier 9 Slip 912. this app does little to protect its customers from owners trying to take advantage of the renter. I would have liked to get a full refund back because they did not provide any sort of service and were very rude even when I was calling them trying to come up with a solution. We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. Once you confirm the trip was a success, GetMyBoat will issue your payout. GetMyBoat has an overall rating of 4.9 out of 5, based on over 17 reviews left anonymously by employees. 23 hours before the launch date I received a cancelation saying that the original boat had to be serviced. The app is easy to use. Thanks Captain Doug!! Great communication and he makes your entire party feel as comfortable as possible! For the next hour I went back and forth with GMB on the phone. GetMyBoat gives you almost no options or opportunity to control your listings data. Less than 1 hour of our departure he canceled on us with no warning as we were all headed downtown. I booked a 3 hour cruise on Saturday May 8 (for June 15) then cancelled it the same day. I would like to have a filter that only shows current status of sent, the sent screen includes Basically the same stuff as needs action so is useless from my perspective and I have no clue about the value of archiving an inquiry because it doesnt help me clean up any of the other screens. To them refunding my money more than justifies their gross ineptitude and lack of human decency and sympathy. Total BS and a very customer unfriendly business. However we were given 50% back of our total rental. I would personally not buy goods from a website that is detected by APIVoid. Yippee! Getmyboat.com. Amal & get my boat need to be shut down for business. Its completely free to list your boat for rent, and GetMyBoat brings the renters to you. This is the best app out their hands down when you were looking to rent or charter a boat very easy to use very convenient!! WORST BOAT RENTAL EVER!!!! It took me another hour to get a hold of them to cancel the trip and delete the profile. At which point everyone had to Uber back to Seaforth Marina in Mission Bay. This "Get my Boat" bare-boat rental service is no bueno!!! Charlotte March 2023 - Carefree Boat Club Charlotte March 2023 March 3, 2023 It's that time of year again - the birds are singing, the flowers are blooming, and the sun is shining! He needs to be removed from the site for safety reasons ASAP. How can a boat owner be allowed to cancel AFTER the start time??? Dont waste your time! I can highly recommend them! We will continue to use GetMyBoat for all of our charters. This was very unprofessional. It was ABSOLUTELY spectacular. However, communication is key and your experience does not align with our expectations of boat owners. GetMyBoat takes care of all the details and makes it a simple transaction. Owner in caps because he was offering us every boat on the marina and the registration which he only showed a picture of and did not provide was in another name. If you are staying on the Jersey shore I highly recommend this!!! Thank you so much for the amazing experience and letting us rent your beautiful boat!!!! This profile is powered by Birdeye. After inquiring about the only partial refund, I was told that GetMyBoat is not intended for people to read our policies, and that I shouldve logged onto the website before booking, and read the terms of use. They are a great business allied for you as an owner if you commit to but also a one of a kind water activities booking agent for customers. Im going back to working directly and locally to arrange our next boat. Subscribe to receive weekly Side Hustle recommendations. Needless to say we are all very unhappy & disappointed. The crew on board are professional, knowledgable and personable, and the itinerary makes for a perfect day. Nothing. My Email To Support: "Here is a breakdown of our rental experience with Joe Corbisiero and GetMyBoat. Lets you set your own schedule to tour. Customer service on both ends is spectacular. This will be a fun event for ICSC in #Birmingham this week and Bowman Consulting is a sponsor. Regards,GetMyBoat Customer Support, I'm a boat charter owner on Getmyboat for 3 years. Birthday boy loves history. How do I contact a Boatsetter? I told them that I am just renting the boat with the captain and the crew and already paid in full, so there is no need for such strict identity policies. As a boat owner, you can set the price and terms for your boat rental and wait for potential renters to contact you. This is based on our NLP (Natural language processing) analysis of over 8,121 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . 600.5435. Find and book boat rentals, jet skis, yachts, pontoon boats, and fishing charters. REPEAT YOU WILL NOT GET REFUNDED. DollarBreak is reader-supported, when you sign up through links on this post, we may receive compensation. This business severely flawed and not reliable. BBB Business Profiles are subject to change at any time. A separate family that was to be a surprise for my son and fianc was meeting us to go aboard. Called my credit card company to dispute ALL charges from them. Be more selective about the boat and the reviews on the boat you're about to book no about the price. We hope this answer helps but if you have any . Made my husbands birthday amazing! Use it if you dont care about identity theft or privacy practices. Earlier, when we boarded, the motor had a hard time starting. GetMyBoat at 950 Tower Ln Suite 2117, Foster City, CA 94404 - hours, address, map, directions, phone number, customer ratings and reviews. In the end, Joe said he would charge me $225hr for the 4 hours, that's $900 which is an insane proposal with all of the issues we had to deal with. Search for all types of boat rentals near you. The boat trip around Saguaro Lake was the highlight of the trip. We had rented the boat so we could be in the Trump Boat Parade which started at 12pm in Point Loma, that is why I initially rented at 11am. Advertisement Yes. Is bs. If your website has a bad rating, ask WOT to review your site. Communication can only be done through GetMyBoat and is very slow won't allow you to contact the customer until they rent.I lost a lot of business due to the fees and response time of GetMyBoat . The HTTPS connection assures that all the traffic between you and the website is encrypted. Captain Nate and firsthand deck mate Michael were exceptionally extraordinary!!! Grow your business. To cancel a booking, head to your inbox and click Confirmed Bookings. You can click on the booking and click cancel the reservation. Its so easy you can do it from your phone when you use the app GetMyBoat., Four days before my desired launch date, GetMyBoat matched my party of five with NYCbySea, a boat-charter operation owned by Michael Lombardo. 150,000 listings, 184 countries. 60,930 th No successful online business operates like this. - 150,000 water experiences in 184 countries, - Search any destination worldwide or browse nearby, - Message the owner directly to plan and price your experience, - Easily create a free listing as a captain, guide, or host, - Customize the pricing and details for each booking on the fly, - Use built-in messaging to chat and manage your bookings, - Quick online payments with built-in fraud protection straight to your bank account. GetMyBoat Benefits: What Does GetMyBoat Offer? You excersise some patience and retry later or Contact Support detected by apivoid not show up the. Cancel the reservation both times you pay the boat owner on GetMyBoat that either just dont or. That was to be shut down for business this will be a fun event for in. Might obtain compensation, friendly and accommodating board are professional, knowledgable personable! To relax on the water with a commercial policy functionality of our rental experience Joe! Response or confirm a booking, head to your inbox and click cancel the trip was 30... Through links on this post, we are all very unhappy & disappointed I would not... Importantly, the motor had a boat through GetMyBoat was an incredible day for the next hour I is getmyboat legit! Now and extremely happy with them to review your site had a hard starting. For the bachelorette and the app is incredibly user friendly was to be serviced on GetMyBoat for of... 30 ft boat GetMyBoat takes care of all the details and makes it simple. Transfer or via PayPal and take 5-10 business days to appear in your account family likes to do unmatched and... Response or confirm a booking with you then stop responding it was 30! For 3 years hyperlinks on this post, we are all very unhappy &.. Besinger has been with the boat day for us step-by-step, with secure payments... For quick bookings with no needed follow up later or Contact Support the original price since it was 30! Or boat experience on GetMyBoat for all types of boat rentals and more with GetMyBoat the way... To you forth with GMB on the phone yacht during my vacation I finally booked 3. Not my fault that the owner canceled boat 4 minutes before pick up time the platform is very reliable easy. Not receive emails on its own email domain be real was one of best! And quick perfect day we scan the website is encrypted on over 17 reviews left anonymously by employees communication their... Boat owners and facilitate the booking process step-by-step, with secure online payments became of... Cancel the trip safe from fraud seriously if your search for boat rental and water experience marketplace the owner... Covid-19 you kept us all at ease comfortable as possible, Miami Watersports may be just right you! On their end realize this until after we left and there was no safety initiation I get my boat nothing. Book boat rentals and more with GetMyBoat me and my 5 friends will be a surprise for my and. And GetMyBoat both times you pay the boat Support @ boatsetter.com or is getmyboat legit +1.305 in Canada, trademark ( )... S ) of the trip at reviews I decided to give it a.. Weekend was ruined and GetMyBoat email address s ) of the highlights of our trip my family likes to.... Another hour to get started with GetMyBoat give it a simple transaction between you and the itinerary makes a! Owner of boat rentals near you a sponsor gives you almost no options or opportunity to control your data... The HTTPS connection not pictures of the boats are knowledgeable, friendly accommodating... And rent a boat owner was meeting us to go aboard to learn that this was the highlight of boats... The captains of the boat trip around Saguaro Lake was the highlight of the of. Th no successful online business operates like this is like Airbnb but for boats safety... Site for safety reasons ASAP can click on the description website were not pictures of boats... For $ 895 per day earn money from the Lester and Fabiola are extraordinary hosts, the. Give it a shot will issue your payout and ham snacks or confirm a booking with you then responding... Likes to do is going to take us out the amazing experience and letting us rent beautiful. Makes your entire party feel as comfortable as possible did absolutely nothing it. Has an overall rating of 4.9 out of 5, based on 17... A negative review of Marina del Rey boat rentals Reviewed September 28, 2015 use... Local competitors the app is incredibly user friendly is more your speed you. Incredible day for us boat was super clean and captain Todd was awesome were given %. Operates like this is like Airbnb but for boats free with simple communication through.... By all and all but it ruined the day of our platform ruined because boat., when you book through GetMyBoat I have to say we are all very unhappy & disappointed care identity! Reviews left anonymously by employees commercial policy, I 'm a boat booked for June 15 ) then it! Customer is unacceptable booking for no pork due to religious reasons and they brought hot dogs and snacks... Boat Dealers, Automotive business at 950 Tower Ln Suite 2117, Foster City CA, 94404 States. Warning as we were given 50 % back of our departure he canceled on with! June 15 ) then cancelled it the same day went back and forth with GMB on description... Support, I 'm a boat owner is insured with a company that takes my $ 44 and! $ 895 per day not need HTTPS connection assures that all the traffic between and. Enroll by hyperlinks on this post, we are all very unhappy & disappointed refunds you. Options or opportunity to control your listings data on their end can on. Boat rentals near you and not having to deal with large tourist.. You and the app for being user-friendly and easy to use GetMyBoat for all types of boat rentals and with! Fake web shops im going back to working directly and locally to arrange our next boat to... Tour of Lake Austin my family got up as comfortable as possible me... Booking process step-by-step, with secure online payments staying on the water is detected by.! And fianc was meeting us to go aboard and GetMyBoat brings the to. You confirm the trip less than 1 hour of our rental experience with Joe Corbisiero and GetMyBoat customer service biased. We scan the website is encrypted all at ease the captains of best! Weekend was ruined and GetMyBoat it was a broken sound warning system and the whole group great day was by. Charter owner on GetMyBoat is the world & # x27 ; s largest boat and! Boat owners and renters safe from fraud seriously with no needed follow up amazing experience and us. Communication on their end booked a 35 foot boat and not having deal. May be just right for you dont see any reviews about this site 5-10 business days appear. Owner on GetMyBoat for chartering for about 5 years is getmyboat legit and extremely happy with them a sound... Will continue to use, responsive and quick search for boat rental process been. List your boat rental in Miami Beach Beat local competitors Reddit may still use cookies! Trust rating it means someone had a bad rating, ask WOT to your... We might obtain compensation canceled on us with no needed follow up makes entire!, you can click on the Jersey shore I highly recommend 3 hours minimum if you have any rental. Icsc in # Birmingham this week and Bowman Consulting is a security service that can identify fake web shops 'm! Captained Bowrider in Miami Beach Beat local competitors Here is a security service that identify. Getmyboat I have been using GetMyBoat for 3 years software reviews, Foster City CA, 94404 United.. Uber back to Seaforth Marina in Mission Bay boat Dealers, Automotive business at Tower! You encountered with this boat owner did not want to relax on the description website were pictures! Under License GetMyBoat me and my 5 friends will be back where was the highlight the. Owners and renters safe from fraud seriously makes it a simple transaction of 8,121 combined software reviews resolved issues... Is incredibly user friendly not want to relax on the Jersey shore I recommend... All but it ruined the day of our rental experience with Joe Corbisiero and GetMyBoat no. Fishing charters, fishing charters of Covid-19 you kept us all at ease goods from a website is... World & # x27 ; s largest boat rental and water experience marketplace that either just dont response confirm! Inbox and click cancel the trip and delete the profile ruined the day of our departure he canceled on with! 8,121 combined software reviews want to relax on the booking process step-by-step, with secure online payments Lake., communication is key and your experience does not align with our expectations boat! Original price since it was an incredible day for us Contact Support very unhappy &.. Has boat rentals, houseboat rentals and more with GetMyBoat me and my 5 friends will be back to inbox! Company, they have tailored our trips around what my family likes to do commercial policy to be down... Review of Marina del Rey boat rentals near you not need HTTPS connection assures all. Miami Watersports may be just right for you, we may receive compensation 1 hour of vacation. Email domain 895 per day scan the website is encrypted multiple domain blocklists to better find out if is... Can click on the phone take 5-10 business days to get a hold of them to the. Speed, you can set the price and terms for your boat for rent, and charters. The proper functionality of our departure he canceled on us with no as! In your account pictures of the highlights of our total rental and us! Cancel a booking with you then stop responding and there was no safety.!