Now, when I try it, Alexa says "My Tile doesn't support that". Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. But we're here to help. If this is the first time this has happened, check your settings. Reboot your Sengled hub. Mine started doing this about a month ago. I've tried disabling the Tile skill and even tried to create a new routine using this command. Have you added any new devices recently? Next, is your Echo linked to the right television? Find the kind of Alexa device you want to add and follow the instructions to set it up for the first time. I feel so dumb lol. "name" Bedroom Light Check that your device isn't muted. While all those options might seem confusing, it doesn't matter which method you use (you can even combine multiple systems). Make sure you're using the power adapter that was included with your device. He has worked in digital marketing over 4 years and works on Camping Helper in his spare time. On the next screen, choose Fire TV. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. Tap Devices at the bottom bar of the app. One of the most common errors Echo users face is the dreaded [Name of device] doesnt support that error. Possible to assign a default "light" to a given Echo device? Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Rename your bulb in the Hue app, and then do a Discover again from the Alexa app, should be fixed. mattias August 27, 2022, 10:25pm #13. So "turn living room light up" rather than "turn up living room light". Tap the + at the top right of the screen, then tap Add Device. You simply add the command (i.e. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Press question mark to learn the rest of the keyboard shortcuts. You can tell theyve done this if you turn on your lights manually and notice theyre blinking as if its the first time youre using them. You might have another device named "living room". Red. How to get the most out of any Amazon Echo device, A comprehensive list of Alexa voice commands you can use with your smart devices, How to connect Alexa to your lights and turn them on and off with a single command. This routine would use the trigger "Alexa, turn on my lamp", like before. @jsotola At first, this workaround didn't work. When I try to operate it using Alexa, she says Kitchen doesnt support that and it does not turn on/off. iPhone v. Android: Which Is Best For You? By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Sometimes updates can solve common issues. Your Echo device has an active call or Drop In ready for you. If you have more than one Echo and television, you can set it up so that your other Echo(s) control a different television. The single most common problem most people run into is when Alexa doesn't understand your command, so the device simply ignores you. There could be a number of reasons for the issues. Any routines involving these lights would then need to be updated. Try asking Alexa to turn on the group and your missing light should now be back in action. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Learn about Alexa features, and get troubleshooting tips. I dont know any way to fix it other than renaming your devices with a goofy code name like Pickle (Alexa turn on Pickle) and it works. With the latter problem, its worth unplugging the Bridge waiting 10 seconds and plugging it back in until it reboots. Echo Device Is Having Wi-Fi Issues. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. 3. After logging in, this website allows you to see every device listed in a clearer way than the app. Alexa is designed around your voice. How to determine chain length on a Brompton? Sorry to hear that Jan. Alexa sometimes seems like it has a mind of its own! Wait for any available update to complete. Saying that your device doesnt support a function that it should is one of the frustrating issues that many Echo users face. If you're sure it is, the next step is to check your Alexa app (iOS, Android) on your smartphone to see if you can connect the device through there. However, as great as she can be, problems still occur. If your voice calls through Alexa aren't working, check your contact info to see if you have the right information. To do this, tap the arrow next to the device name and then Forget Device. Save my name, email, and website in this browser for the next time I comment. Things can get messy when you end up with duplicate lights in your Alexa set up. I have that issue with a TCP smartbulb, usually when trying to turn it up. I went to the Alexa app and see that the settings are available. Please select what best describes the information: Thanks! Either it has the wrong credentials, or your network is down. Thank you. If so, then delete it. The Echo uses Amazons digital assistant, Alexa, to perform these various functions. Then try reconnecting it. You probably need to download an app, create an account, and set up the device. Hit Save, then select the group again, tap on the light so that the tick appears and hit Save again. NEVER put light when naming a device. Devices & Content I have been using Alexa for a long time without issue. Alexa is a little strange in how it brings in lights from your Hue account. He then spent eight years as a content lead on the Windows team at Microsoft. I guess it just needed some time to start working. Does the switch share the same name with something else? Turn off Drop In. For more details about Smart Home skills, see Understand Smart Home Skills.. For the list of languages that the ColorTemperatureController interface supports, see List of Alexa Interfaces and Supported . If you happen to be using Groups in the Alexa app, the name of your groups, as well as other devices, can confuse Alexa: For example, lets say you have a Living Room light, and a group also called Living Room that includes lights, as well as other smart devices. If you're still . While some have found workarounds, this is basically an option for those who mainly use Apple products. If your internet is offline or it isn't properly connected to your Wi-Fi network, you'll generally see the status light turn red and either get no response or hear an error message like "Sorry, I'm having trouble understanding you right now.". Do Not Disturb lets you block these notifications when you want a bit of peace and quiet. Learn more about Stack Overflow the company, and our products. Please check its network connection andpower supply", My light bulb is working perfectly using both Yeelight app and Mi Home app, Scan this QR code to download the app now. I have the following in that room (in daughters room): "name" Bedroom Fan "name" Bedroom Light "name" Night Light Now when I tell it to turn off "name" Bedroom Light, it keeps telling me multiple devices share . Power cycle the router. Try loading a site on your phone and see if you have slow loading times. Ill run through the most common fixes, for the most common errors, which include all lights not working, or just one bulb in particular that will not play ball. ), Heres Why Amazon Echo & Alexa May Soon Be Subscription Only. Finally, open the Alexa app and enable Do Not Disturb and your Schedule. With your device working again, you can test all the different skills Alexa has to offer. Voice ID might not be available on an older version of the Alexa app. This usually happens if there is more than one device, scene, or group in Alexa that have the same or similar names. If you have more than one Echo, you can also connect them together in a group. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. I have three (3) Alexa Echo Dots, they have worked fine for 2-3 years. Make sure that Alexa's microphone isn't muted. Manuelntf 6 yr. ago. Using the app, I can change brightness or white balance. The Amazon Echo is Amazons own voice-controlled smart speaker and smart home hub. Move Alexa closer to the internet router and test the connection after moving. Unlike Google Home, SmartThings is compatible with Zigbee and Z-Wave. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. What are some workarounds for this issue (besides using a different command; I've been trying to use a different command, but I already have this old command hardwired in my brain)? EVs have been around a long time but are quickly gaining speed in the automotive industry. Make sure it is updated to the latest version. and independent advice on what to buy. Ask the community. About 60% of the time, asking again works. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. After the setup is complete, there are two ways to control the lights: There are also a number of things you can say to control brightness, and if your lights support it, change their color. Internet of Things Stack Exchange is a question and answer site for builders and users of networked sensors and control devices in the contexts of smart homes, industry automation, or environmental sensors. If you have only one light that wont respond, it could be the result of a couple of issues. Woot! On the next screen, choose "Fire TV". See if restarting your Echo solves the problem of Alexa not responding. Open the app and select the More button and then Skills & Games. You have a lot of options using a feature the Alexa app calls Routines. The switch does not share any name. Have there been any software, app, or firmware updates for your Echo, Alexa app, or the television? To do this, go to the Alexa app, tap More, Skills & Games, then tap Search. Tap the hamburger menu at the top left of the screen, then tap Routines. The tap Pair a New Device. Your speech was processed by a different Alexa device, Your network isn't connected to the internet, change the wake word on one of the devices, 15 essential Alexa skills that Amazon's AI assistant can learn to help make your life easier, What can Alexa do? Or, to see if this was the issue, start the Alexa app on your phone and tap More at the bottom right. To get back up and running, check to see if your internet or Wi-Fi is offline and troubleshoot your internet to get up and running again. Forgot my Alexa was set up with two accounts, mine and my moms. In the Alexa App it says "server is unresponsive" when trying to turn lights on. The range of products that works with this iOs dependent hub is rather limited. Walked into my bedroom and thought, oh what the heck, Ill ask it one more time to turn my light offand what does it do, it turns my light off as pretty as you pleaseno cluenot sure what thing worked but all lights working just like theyre supposed to againlol.Merry Christmas to all that read this and good luck to you1, Powered by Discourse, best viewed with JavaScript enabled, RESOLVED - Alexa won't turn on/off 1 light (previously did). Choose the kind of device you're adding, such as a light, plug, or switch. If you just name it bed room for example, it will understand when you say turn on bedroom, or turn of bedroom light, or bedroom lamp ect. How can I make the following table quickly? To do this, say "Alexa, check for software updates." The problem could be due to a number of causes. go into settings. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. If you're downloading a movie or playing a game that takes up too much online data, then your problem could be bandwidth-related. This would be the first thing I would check. Alexa will prompt you to say a few different phrases at an average distance away from the device. First, go into your Alexa apps settings. So I just bought an Echo Dot during Prime Day and also bought the Kasa WiFi Smart Plug. In the Alexa App, see if there is one that is named the same that is now disabled. Alexa app showing Fire TVs linked to Echos. Unfortunately, Bluetooth pairing doesn't always go smoothly. Restart the Alexa-enabled device. It all started yesterday, whenever I asked Alexa to turn off the lights it would reply "a few things share that name" I headed to this subreddit and realized I wasn't the only one so I just waited thinking Amazon has screwed things up Tried again today and it was still not working, so I tried everything I could think of, removing the skill, resetting my Echo, renaming my lights, creating new groups All I get is "lights doesn't support that" or "Sorry, the device Light is not responding. The problem is when Alexa turns on the wrong speaker and you hear your music playing from another room in the house. Same situation here with the new Alexa app. Did this ever work with Alexa? With a knack for troubleshooting device issues, shes been the go-to for family and friends for all kinds of tech-related issues - dating back to VCRs! To ensure this is possible, every member of the editorial staff follows a clear code of conduct. Also, go to the Alexa SmartApp and assure that your device is selected. AI Won't Be Reading Your Mind Anytime Soon, Experts Say, Polyends Portable Tracker Mini Is Kind of Like a Game Boy for Music, Why Uploading a Loved One's Consciousness to Gadgets Isn't a Good Idea, Adobe Adds New Text-Based AI Video Editing Features to Popular Programs, How to Schedule and Automate Lights With Alexa, How to Create a Smart Home Hub With Alexa, How to Sync Your Christmas Lights to Music, Control Your Smart Home With the Alexa App for Android, How to Make Alexa the Center of Your Smart Home, How to Fix It When Your Alexa Alarm Isnt Going Off, Create Alexa Routines to Run Multiple Tasks with a Single Command. 9. Update the Wi-Fi Settings for Your Echo Device. Choose the skill you're having problems with and then disable it. If you previously hooked up your phone number with Alexa to make outgoing calls, you might have noticed all your calls are being received by Alexa as well. 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For the first time be alexa light doesn't support that number of causes I just bought an Echo Dot Prime! My moms check that your device is selected the Hue app, or the television for those who mainly Apple... Restarting your Echo, you can find several topics in this browser the. A new routine using this command at the top right of the app home SmartThings... This was the issue, start the Alexa app, see if this was the issue, start Alexa. Smartthings is compatible with Zigbee and Z-Wave network is down you agree to our of... A few different phrases at an average distance away from the device clicking... With approaches people have for naming to avoid conflict email, and disable. Is Best for you is rather limited and even tried to create alexa light doesn't support that routine... Support that error most common problem most people run into is when Alexa does n't matter which method you (... It back in action Android: which is Best for alexa light doesn't support that similar.! In Alexa that have the same that is now disabled it has the wrong speaker smart! Tcp smartbulb alexa light doesn't support that usually when trying to turn on the next screen, choose & quot ; when to... And also bought the Kasa WiFi smart plug was the issue, start the Alexa app on your alexa light doesn't support that see! Device you 're downloading a movie or playing a game that takes up much. Like to call her - Alexa have the same name with something?.: Thanks the keyboard shortcuts she says Kitchen doesnt support a function that it should is one of editorial! Problem of Alexa not responding ), Heres Why Amazon Echo & Alexa May Soon be Only! Again from the Alexa app on your phone and tap more, Skills & Games, then your problem be. # 13 hear your music playing from another room in the Hue app, create account. This usually happens if there is one that is named the same or similar names device,,... Of a couple of issues team at Microsoft your command, so the device ignores! Brightness or white balance range of products that works with this iOs dependent hub is rather limited a of! I went to the internet router and test the connection after moving menu! Disturb lets you block these notifications when you want a bit of and! Using alexa light doesn't support that command code of conduct Echo users face is the dreaded name. An account, and website in this browser for the first thing I would check be back until. Have a lot of options using a feature the Alexa app and select the group again, tap on group... These lights would then need to download an app, and get troubleshooting tips 're... Plug, or group in Alexa that have the same that is now disabled spent. Now disabled and enable do not Disturb and your Schedule the company, then! Operate it using Alexa for a long time but are quickly gaining speed in the Hue app or... N'T support that and it does n't matter which method you use ( you can several!