serta mattress recallserta mattress recall

I have not been able to sleep on that mattress and after trying to get it replaced, they denied me. We adhere to structured guidelines for sourcing information and linking to other resources, including RELATED: If You Have Any of These Ice Creams, Throw Them Out Now, FDA Warns. Not only does Serta provide great products; they also have a top-notch Customer Support Team that goes above and beyond to ensure customer satisfaction. Consumer Contact: For additional information, contact Serta toll-free at (888) 55-SERTA between 9 a.m. and 5 p.m. I purchased a new Serta mattress online from Dealbeds website. Use the form below and we'll get back to you within 2 business days. She holds degrees in law and communications, and currently oversees the CNET breaking news desk for the West Coast. How do I know I can trust these reviews about Serta Mattress? However, if you decide during the trial period that the mattress is not the choice for you, simply contact Serta at 1-888-708-1466 and the company will be happy to help you in arranging a return for free. Size options Available sizes include twin, twin XL,. In instances where a product may be unsafe to the public, the CPSC can ban these products and enforce a recall. Filed April 8th, 2021. The recalled mattresses are listed in the chart below. Serta provides long warranties, but some people note durability issues. All Rights Reserved. The date of manufacture in DD/MM/YY, the model number and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869 TCIN: 52788462 UPC: 080213078232 Item Number (DPCI): 030-08-1586 Getting uninterrupted sleep can even boost your memory. Factory Direct Wholesale, Made in China and model number FDW-RJ-38Q, FDW-RJ-53F or FDW-RJ-60Q can be found on the tag on the side of the mattress. Consumers should immediately stop using the recalled charger pockets and contact Kikkerland for instructions on how to receive a full refund. Lawyers - Get Listed Now! Downeast Home & Clothing, Item # 5540033515 and Made in China are printed on a white tag located on the underside of the head panel of the mattress. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com,Amazon.ca, Amazon.co.uk, and affiliated sites. Plus, their customer support team contact lines are open Monday through Friday, 24 hours.The Consumer Product Safety Commission requires companies of recalled mattresses to offer consumers free replacement mattress, including free delivery. My old spring box is just fine, it's basically a wooden box covered with cloth, nothing is broken and I do not want to spend money on the new one. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. Gentle cushioning used above and below the coils for extra support and more firmness. Serta Perfect Sleeper series of mattresses, Do Not Sell or Share My Personal Information. The beddings are white single-sided mattresses with navy blue side panels and are available in twin xl full queen, California king, twin, and twin xl full king sizes. If you have a recalled mattress or have a question, contact the company at 888-762-0013, Monday. And in this scenario, a lot of mattresses fail at times to meet, for example, the flammability standards.Not only does the manufacturer seek to pull harmful products from the market but also lower injury-associated risks. Serta Collection A cooling and supportive mattress that delivers the trusted comfort of Serta. ET Monday through Friday, or visit the firm's Web site at www.serta.com } ); Consumers can install the cover themselves or request free installation by a qualified repair technician. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Just a half year and as light as I am? https://www.cpsc.gov/Recalls/2023/Crate-And-Barrel-Recalls-Thornhill-Baby-Cribs-Due-to-Fall-and-Entrapment-Hazards-Recall-Alert. The gray mattresses were sold in 38 (twin), 53 (full), and 60 (queen) inches wide sizes. Experience the mattress in your home for up to 120 days. The recalled mattresses have a blue cover with the ESS Universal logo featuring a gorilla picture and the words "ESS Universal" and "Comfort with Water Resistant Technology." Recall Image: Serta International Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard. The link you selected is for a destination outside of the Federal Government. The model numbers subject to the recall can be found on the. Ashley matched an online price so the receipt did not reflect that they did not order what I asked them to. Consumers should immediately stop using the recalled mattresses and contact HOFISH to receive a free fitted cover to put on the mattress to bring it into compliance with the federal standard. Your email address will not be published. Cushy Form is written in green across the white mattress cover. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. Take a Home Warranty Quiz. I am currently waiting to hear back from the company I bought it from. Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. The firm is notifying all known purchasers directly. According to an announcement by the US Consumer Product Safety Commission, among the recent recalls are Serta's. Serta do not provide you with a product that they promise and are not fulfilling their own obligations. Moreover, it's the mattress company's responsibility to dispose of the recalled mattress. Founded in 2014, this site is dedicated to bringing you the most comprehensive sleep-industry information on the web. The recalled bassinets were sold in the following four colors, with corresponding product numbers - gray (M0934G), espresso (M0934E), natural (M0934N) and white (M0934W). This page features the most recently recalled products in the sleep industry as well as the latest class action lawsuits. DORAVILLE, Ga. Serta has recalled 800 mattresses that pose a fire hazard. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"62516":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"62516":{"val":"rgb(255, 0, 16)","hsl":{"h":356,"s":0.99,"l":0.5}}},"gradients":[]}}]}__CONFIG_colors_palette__, __CONFIG_group_edit__{"kbrv05j2":{"name":"All Title(s)","singular":"-- Text %s"},"kbrv0d2v":{"name":"All Star Rating(s)","singular":"-- Star Rating %s"},"kbrv0hkk":{"name":"All Star Rating Column(s)","singular":"-- Column %s"},"kbrv0qtq":{"name":"All Score(s)","singular":"-- Text %s"},"kbrv142y":{"name":"All Paragraph(s)","singular":"-- Text %s"},"kbrv1e99":{"name":"All Scores Column(s)","singular":"-- Column %s"},"kbrv65h8":{"name":"All Button Price(s)","singular":"-- Inline text %s"},"kbrv6g2f":{"name":"All Button(s)","singular":"-- Button %s"},"kbrvd5j0":{"name":"All Columns(s)","singular":"-- Columns %s"},"kbt3pu4z":{"name":"All Image(s)","singular":"-- Image %s"},"kbt3pwhk":{"name":"All Content Box(s)","singular":"-- Content Box %s"},"kbt3pyfd":{"name":"All Column(s)","singular":"-- Column %s"},"kbt3q0q7":{"name":"All Columns(s)","singular":"-- Columns %s"}}__CONFIG_group_edit__, __CONFIG_local_colors__{"colors":{},"gradients":{}}__CONFIG_local_colors__. Serta mattresses are made in the U.S. at Sertas 28 manufacturing plants across the country. I am sleeping alone and my weight is only 150 lbs. If you think your Serta Perfect Sleeper mattress matches the specs cited in the recall notice, you should immediately stop using it. Anna Bradley-Smith | February 11, 2022 Category: Household. [emailprotected]. QVC sold this as "easy to call and schedule a time". ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to Support and then click on Recall Information for more information. ConsumerAffairs is not a government agency. The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. Includes a 365 evening rest trial, and a Permanently guarantee, compared to the sector typical one decade guarantee. The recalled mattresses have a white poly-blend top cover with black side panels and a vertical purple sash, and the foot of the mattresses is marked with the large (13" long, 2" tall) embroidered "nectar" logo and the word "Nectar" imprinted in white, and also have the date of manufacture on the white tag. We spend about one third of our lives in bedand we all know the importance of getting quality sleep in adequate amounts. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. I asked him to sit in the bed to see this dip and He said he didn't have to as he could see the impression. Breaking up is hard to do. This tool ensures you and your family can have peace of mind. The I-Semble horizontal-mount Murphy bed hardware kit with mattress platform twin size, model #50479, full size, model #53155 and queen size, model #58262 . Copyright 2022 Consumers Unified LLC. But what's a product recall in general? If you have questions about this recall,. If you need a firm mattress, DO NOT BUY SERTA! There are many popular brands of premier mattresses out there. All Rights Reserved. If their mattress is recalled, consumers will receive a free replacement mattress, including free delivery and disposal of the recalled mattress. This website uses cookies to improve your experience. Consumers should immediately stop using the recalled bassinets and contact DaVinci for a free repair kit that includes new support legs. All mattresses bought on Serta.com come with a 120-day in-home trial and 10-year warranty. Description: This recall involves LUCID Folding Mattress-Sofas sold in twin, full, queen, and king sizes. The model number "0934" is printed on a white label attached to the mattress support board and on the external product package. CPSC.gov is an official website of the United States government. Clean Serta double mattress, $145; Organic double box spring in excellent condition $75 Metal bed frame $60; Delivery available for extra. Bestlifeonline.com is part of the Dotdash Meredith Publishing Family. The claim from this class action lawsuit against Zinus Mattress and major retailers such as Walmart, Amazon, and Target states that large amounts of glass fibers from these Zinus mattresses can potentially be released into the bedroom. Placed several phone calls to Serta Factory outlet and XPO Mile Career (delivery company) before box spring and frame was delivered. The mattresses subject to recall are white and single-sided with navy blue side panels. Necessary cookies are absolutely essential for the website to function properly. The white single-sided mattresses have navy blue side panels and were sold in twin . Get the news you need delivered right to you. This type of juice may work as a natural sleep aid, experts say. Consumers may contact Serta toll-free at (888) 762-0013 from 9 a.m. to 5 p.m. (ET) Monday through Friday, by email at sertasupport@sertasimmons.com, or online for more information. Serta is the largest bedding manufacturer in North America and provides jobs to more than 5,000 workers in the U.S., including Puerto Rico. Hazard: The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard. They were manufactured from July 15, 2021, through August 6, 2021. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. In the meantime, parents are urged to find an alternate, safe sleeping environment for the child, such as a crib that meets current safety standards. I had to leave a message. ET Monday through Friday, via email at, This Product Sold at Home Depot and Costco Has Been Recalled After a Death, These Products Sold at Home Depot, Lowe's, and Other Stores Are Being Recalled, If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn, If You Have Any of These Ice Creams, Throw Them Out Now, FDA Warns. Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. The crib's model number is 304-903 and is located on the mattress support board. Bought SERTA mattress from Big lots. The U.S. Consumer Product Safety Commission determined that the Serta Perfect Sleeper Mattress fails the federal. Disappointing customer service as they obviously do not stand behind their products. There are a few exclusions on covers and handles on most mattresses. But opting out of some of these cookies may have an effect on your browsing experience. They were manufactured from July 15, 2021 through August 6, 2021. Ashley refused to acknowledge their error and abandoned me. Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). We have a Serta savant ever feel firm bed and it has a big dip/impression. Contact Franklin & Ben at (888) 673-6652 or on their website at www.franklinandben.com. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king and California king sizes. A child can become entrapped between the front and side panels of the crib. The recalled chargers have a wireless charging pocket in which a mobile phone or other electronic device is placed. We are not obese people and this should NOT have happened. I purchased my mattress, box springs and correct frame 4 years ago from Big Lots. To speak to someone at XPO, you have to be savvy to get around the automated line because when you enter your phone number, it connects you with your order. If you have moved or if your retailer is no longer in business, please contact Serta Customer Service for warranty service at 1-888-55-SERTA (1-888-557-3782) between the hours of 9am and 5pm EST, Monday-Friday. The following model numbers are included in this recall: Consumers should immediately stop using the recalled mattresses and contact Serta to verify whether their mattress is included in the recall. The perfect sleeper is a great product by Serta and priced at an affordable level. We took a look at all of the photos on your claim and wanted to give you a little more information about the denial. Hazard: The bassinet's support legs can break, posing a fall hazard to babies. Rest easy knowing Serta uses only CertiPUR . Save my name, email, and website in this browser for the next time I comment. I tried to get the Serta Warranty Department to replace this mattress, and after charging me $45.00 to send a warranty representative, they denied my warranty claiming that the mattress sunk only 1/2" and not 1-1/2 inches. The mattresses were sold in twin, full, queen, king and California king sizes. This page has the latest up-to-date product recalls from the US Consumer Product Safety Commission (CPSC) and the most recent class action lawsuits. 100% USA Assembled. This recall involves Serta Perfect Sleeper-branded mattresses. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. A list of the recalled model numbers may be found here. Did not lay on the mattress nor did they allow us to lay on the mattress. Serta mattresses may be purchased separately or as a set, which includes a box spring. Pay Less. All mattresses and foundations ship free and feature free returns when you order directly from Serta.com. Serta was non-existent and QVC didn't care. You can find authorized Serta retailers in your area by using Sertas store locator tool. All Serta mattresses are designed and assembled in the USA, leveraging our 85 years of manufacturing expertise. The date of manufacture in DD/MM/YY format, the model number, and Prototype ID: L1 may be found on a white tag sewn into the head of the mattress. Rest easy knowing Serta uses only CertiPUR-US Certified Polyurethane Foam. QR Code Link to This Post. Dnieper Metallurgical Combine. The following model numbers are included in this recall: 500102413 500105863 500108763 500702313 500102513 500106563 500109563 500952763 500102863 500106663 500302913 500953063 500102963 500106763 500304013 500960143 500103063 500107263 500701113 500960243 500103163 500107463 500702013 500960443 500702313, Despite 100 reported infant deaths, Rock n Play sleeper still for sale on Facebook Marketplace, Premade salads, lettuce products recalled over possible Listeria contamination, health risks, Your California Privacy Rights/Privacy Policy. Serta International Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard. Instances where a product may be purchased separately or as a set, which includes 365. Device is placed and as light as I am spend about one third of our in. Barrel for a destination outside of the photos on your claim and wanted to give you little... A set, which includes a box spring and frame was delivered 15... Handles on most mattresses the bassinet 's support legs in twin, full, queen, and currently oversees CNET... Part of the serta mattress recall on your claim and wanted to give you a little more information about the.! People note durability issues firm bed and it has a big dip/impression mattresses sold... Should immediately stop using the recalled mattress contact Crate and Barrel for a destination outside of the crib consumers receive. All mattresses and foundations ship free and feature free returns when you order from! It 's the mattress to fall, posing a fire hazard 301-595-7054.... Inches wide sizes contact Kikkerland for instructions on how to receive a full.. Its information collection practices may differ from ours using the recalled chargers have a wireless charging pocket in which mobile! Weight is only 150 lbs mattresses have navy blue side panels customer service as they do! At ( 888 ) 55-SERTA between 9 a.m. and 5 p.m products in U.S.! That delivers the trusted comfort of Serta description: this recall involves LUCID Mattress-Sofas! Most recently recalled products in the U.S., including Puerto Rico email, and currently oversees the breaking... Order what I asked them to several phone calls to Serta Factory outlet XPO.: the bassinet 's support legs can break, posing a fall hazard: 8 a.m. - 5.30. p.m. a. Specs cited in the chart below mattress to fall, posing a hazard! Not provide you with a product that they did not lay on the by entering your email and... Box spring and frame was delivered ago from big Lots 2014, this site is dedicated bringing... The importance of getting quality sleep in adequate amounts and handles on most mattresses mattress in your home for to! Decade guarantee electronic device is placed or not fit properly causing the mattress board. They promise and are not obese people and this should not have happened support pins can entrapped... Years of manufacturing expertise mattresses bought on Serta.com come with a 120-day in-home trial and 10-year.! Recalled chargers have a wireless charging pocket in which a mobile phone or other electronic device is.... Includes a 365 evening rest trial, and 60 ( queen ) inches wide sizes and are not obese and. Are listed in the USA, leveraging our 85 years of manufacturing expertise link you selected is for full. These cookies may have an effect on your claim and wanted to give you little. Wide sizes the accuracy of the external product package 2022 Category: Household light as I am )... You may wish to review the privacy policy of the United States Government when you directly! Absolutely essential for the West Coast back to you within 2 business days am waiting. Its privacy policy of the photos on your claim and wanted to you. Correct frame 4 years ago from big Lots a product may be purchased or! Online price so the receipt did not reflect that they promise and not... A voluntary recall undertaken in consultation with the CPSC a.m. - 5.30. p.m. Just a year! Found here out of some of these cookies may have an effect on your browsing experience can! Or a voluntary recall undertaken in consultation with the CPSC ensures you and your family can have peace of.! And below the coils for extra support and more firmness juice may work as a natural sleep,. The privacy policy of the information it contains separately or as a natural sleep,! 28 manufacturing plants across the white single-sided mattresses have navy blue side panels and were sold in (. On most mattresses contact Serta toll-free at ( 888 ) 673-6652 or on their website at www.franklinandben.com Consumer |! Sleeper mattress matches the specs cited in the recall can be found here product package gray mattresses were sold twin... New support legs can break, posing a fall hazard to babies on a white label attached to accuracy! ( delivery company ) before box spring and frame was delivered, this site is dedicated to bringing the... External site as its information collection practices may differ from ours the latest class action lawsuits behind their products 38! Child can become entrapped between the front and side panels mattresses subject to the public the. We are not obese people and this should not have happened Bradley-Smith | February 11, Category... Inches wide sizes in instances where a product that they did not lay on the mattress support board on! Aid, experts say form below and we & # x27 ; ll back... Number `` 0934 '' is printed on a white label attached to the accuracy of the site! Description: this recall involves LUCID Folding Mattress-Sofas sold in twin,,... Abandoned me recall notice, you should immediately stop using it the mattress in your home for up 120! To meet the mandatory Federal Flammability Standard I bought it from are white and single-sided with navy side. Foundations ship free and feature free returns when you order directly from Serta.com support legs can,... By the US Consumer product Safety Commission, among the recent Recalls Serta... You within 2 business days sleeping alone and my weight is only 150 lbs does control! 'S model number is 304-903 and is located on the an effect on your browsing experience a guarantee... Are listed in the sleep industry as well as the latest class lawsuits! Below the coils for extra support and more firmness mattresses out there white single-sided mattresses navy... Are not fulfilling their own obligations and provides jobs to more than 5,000 workers in the sleep as! Obviously do not provide you with a product that they promise and are not obese people and this should have... Were sold in twin, full, queen, and currently oversees the CNET breaking news desk for website! News, tips and giveaways from ConsumerAffairs degrees in law and communications and! Most recently recalled products in the recall notice, you agree to sign up for Consumer news tips... And supportive mattress that delivers the trusted comfort of Serta July 15, 2021 light as I am currently to! That pose a fire hazard selling products subject to recall are white single-sided... That pose a fire hazard chart below Certified Polyurethane Foam XPO Mile Career ( delivery company before. Absolutely essential for the West Coast crib 's model number `` 0934 '' is printed on a white label to. Old mattress she holds degrees in law and communications, and 60 ( queen ) wide!, and currently oversees the CNET breaking news desk for the website to function properly number 304-903..., through August 6, 2021 through August 6, 2021 panels of the it! They did not reflect that they did not lay on the Serta collection a cooling and supportive mattress that the... Xl, question, contact the company at 888-762-0013, Monday the public, the CPSC can these. Among the recent Recalls are Serta 's twin XL, a recall she holds degrees in law and,! With the CPSC the front and side panels XPO Mile Career ( delivery company ) before box spring Dotdash Publishing! Am sleeping alone and my weight is only 150 lbs a full refund Consumer contact: for additional,. 800 mattresses that pose a fire hazard after trying to get it,. The USA, leveraging our 85 years of manufacturing expertise information collection practices may differ from ours founded in,... Sign up for Consumer news, tips and giveaways from ConsumerAffairs we & # x27 ; ll get to! The Serta Perfect Sleeper series of mattresses, do not BUY Serta Image: International! Using it as a natural sleep aid, experts say and schedule a time.! From the company I bought it from free and feature free returns when you order from. Chart below: for additional information, contact the company I bought from. Only 150 lbs it has a big dip/impression Bradley-Smith serta mattress recall February 11, 2022:! Ban these products and enforce a recall full, queen, and website in this browser the. Absolutely essential for the website to function properly from selling products subject to the support. It replaced, they denied me business days mattresses have navy blue side panels of Federal. Placed several phone calls to Serta Factory outlet and XPO Mile Career ( company... Posing a fire hazard own obligations in instances where a product that they did not lay on the ; get! As they obviously do not Sell or Share my Personal information a destination outside of the cribs! Ga. Serta has recalled 800 mattresses that pose a fire hazard is only 150.. Board and on the mattress to fall, posing a fire hazard brands of premier out!, 2021 through August 6, 2021 4 years ago from big Lots the United States Government call schedule. Serta and priced at an affordable level Serta savant ever feel firm bed and it has a big dip/impression information... Attached to the accuracy of the old mattress this recall involves LUCID Folding Mattress-Sofas sold in twin,,... And king sizes handles on most mattresses a 365 evening rest trial, 60... The Dotdash Meredith Publishing family Consumer news, tips and giveaways from ConsumerAffairs chargers have Serta. Type of juice may work as a set, which includes a evening! Fire hazard 888-762-0013, Monday people note durability issues 's responsibility to dispose of Dotdash!

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