illinois pua login

Mail to: Idaho Department of Labor ATTN PUA. If you lose your appeal, you have 30 days to file an appeal with the Board of Review. State law provides penalties for tax fraud. All claimants are encouraged to select direct deposit as their payment method ( see guide ). They are required for some Circles of Quality in ExceleRate Illinois and can be used to help with employment decisions in early learning programs. The Set up multifactor authentication page appears. [{"code":"en","title":"State of Illinois - IDES Assistant","message":"Hello"},{"code":"es","title":"Estado de illinois - Asistente de IDES","message":"Hola"},{"code":"pl","title":"Wirtualna pomoc IDES","message":"cze"},{"code":"hi","title":" - IDES ","message":""},{"code":"zh-hk","title":" IDES ","message":""},{"code":"zh-cn","title":" IDES ","message":""}], Certify for Regular Unemployment Insurance, State Information Data Exchange System (SIDES), MyTax Illinois: Report and Pay Unemployment Insurance Taxes, Employment Security Advisory Board (ESAB), Employment Service Registration Requirement FAQs, Individuals: Reporting Unemployment Insurance Fraud, Claimants: Protecting Your Unemployment Benefits, Benefit Rights Information for Claimants and Employers, Mixed Earners Unemployment Compensation (MEUC), Non-Instructional Academic Employee Benefits, The best way to complete your certification is online from. If you keep experiencing issues, please contact IDES Claimant Services Center at 800-244-5631. Pandemic Unemployment Assistance (PUA) provides unemployment benefits to individuals who became unemployed because of COVID-19 and are not eligible for regular benefits, including self-employed workers. You will need to complete your registration using the email address you provided to us. Essentially, Skopis is getting a bill for every penny she received in unemployment benefits through the Pandemic Unemployment Assistance program totaling $5,008.00. "Effectively, what this means, is each claimant fills out the survey on the correspondence sent to them and selects yes or no to those two questions (was the overpayment created through no fault of your own; would the recovery of the overpayment be against equity and good conscience), and the survey is then reviewed on a case-by-case basis by the Department. Please use one of the following supported browsers: Google Chrome, Firefox, Safari, Opera, or Microsoft Edge. See if Key2Benefits card has been mailed. In Illinois, you must have earned at least $1,600 in the base period, and at least $440 of that must be earned outside of your highest-paid quarter. Welcome to the IDES website! Some of the criminal activities in violations of federal tax law include deliberately underreporting or omitting income or hiding or transferring assets or income. Follow the prompts to schedule a callback in the correct queue. Pleasedo notcreate a new ILogin account. Multifactor authentication (MFA) adds security to your ILogin account. Examples of UI fraud include situations where an individual: Note:Any information submitted by you to IDES may be verified through computer matching programs in order to determine your eligibility for Unemployment Insurance benefits. Tax fraud can result in criminal penalties. Please reference the Terms of Use and the Supplemental Terms for specific information related to your state. Over the intervening months, USDOL continuously revised guidance to states, requiring state unemployment agencies to verify wages after the claim had been submitted, approved, and paid. Card Status. Scan this QR code to download the app now. Use this resource to find short-term recovery programs, like Unemployment Insurance, and others that can help you get back on your feet. The American Rescue Plan Act of 2021 contains provisions regarding taxable unemployment compensation. Get browser notifications for breaking news, live events, and exclusive reporting. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Seehttps://www.irs.gov/compliance/criminal-investigation/types-of-fraudulent-activities-general-fraud. When you file your appeal, make sure to briefly explain why you believe you should receive benefits. Typically, there won't be another hearing, and the Board will review only the evidence submitted to the referee. This determination will explain if you have enough wages reported in Idaho to qualify for a regular unemployment insurance claim. [{"code":"en","title":"Illinois' Virtual Agent","message":"Hello"},{"code":"es","title":"Agente virtual de Illinois","message":"Hola"}]. Maintain your eligibility for current and future unemployment insurance benefits by learning about the following common mistakes. I haven't ever had issues or requests for information. Answer all of the referee's questions thoughtfully and carefully. Typically, you'll receive your Key2Benefits unemployment card in the mail 2-3 weeks after you are enrolled by your applicable state agency. In Illinois, you are not eligible for benefits if you were fired for misconduct. . You may hire an attorney to represent you, too. In the email, click theActivate ILogin Accountbutton. Once all the evidence has been heard, you'll have a chance to make a closing argument. You can write a letter or use the Request for Reconsideration of Claims Adjudicator's Determination form. Claimants who dont select direct deposit as their payment method will receive their benefits by paper check delivered by the United States Postal Service. If so, having a lawyer on your side will help even the odds. ILogin: All new and existing claimants must create an ILogin account . Alert Message: Anyone, 6 months of age and older, is eligible to receive the COVID-19 vaccine. In some states, the information on this website may be considered a lawyer referral service. Right now, she is waiting on the state to decide whether she's eligible for a waiver. Unemployment overpayment waivers, in cases where it was not a person's fault they were overpaid benefits, are made possible through federal relief. Regular UI and PUA). Who is receiving paid sick leave or other paid leave benefits and those benefits would exceed their weekly amount of PUA. I certified successfully Sunday morning and tonight I check my PUA account and it says week denied. Alert Message: Anyone, 6 months of age and older, is eligible to receive the COVID-19 vaccine. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In that time spent waiting on the state, she said, "they're garnishing my wages.". "They also take out a $15 processing fee which does not go towards that $5,000," Skopis said. Learn more about your UI Finding letter. If, however, it's a close case as to whether you were fired for misconduct, filing an appeal might be a good idea. Rapid response to issues through email correspondence. Individuals should use this link and Employers can follow this . At the hearing, the referee will ask questions, review documents, and make a decision on your appeal. Visit ides.illinois.gov/1099gfor more information. The IRS has provided guidance to states regarding these nationwide fraud schemes. At one point, the state approved the benefits for Skopis and paid them out. On April 2, 2021, the Idaho Department of Labor notified all unemployment insurance claimants currently receiving benefits that pre-pandemic work search requirements will be reinstated starting April 25, 2021. Welcome to the IDES website! Please call (312) 338-4337 and select main menu option 3, for claim status. Please contact a claim specialist at (208) 332-8942 after you have submitted your documentation for assistance with your overpayment. / CBS Chicago. For more information about unemployment compensation and tax filing, please call the IRS at (800) 829-1040 or visitwww.irs.gov. Business licenses (for self-employed) Submit your proof of income using one of the following methods: Upload to the Claimant Portal. Web Page Viewing Tips and Instructions: Web Page Settings, Viewing Tips and Instructions To protect your data privacy, remember to select the Logoff button on the website when you are finished using it. For details, go toHow To Guides: Set Up Security Methods. We asked state officials about the garnished wages - when it starts and how that money, and those fees, is paid back. Read about the expired federal programsor refer to the FAQs for more info. CHICAGO (CBS) -- This week marks one year since the bottom fell out of Illinois' job market because of the pandemic. Regular Unemployment CertificationTimeline: All new and existing claimants must create an ILogin account. File A Claim As ofDecember 27, 2021, IDES has stopped sending payments via KeyBank debit cards to unemployment insurance claimants. Get browser notifications for breaking news, live events, and exclusive reporting. If you fail to verify your identity through ID.me within 14 days, your unemployment insurance claim will be denied. Start a Claim Manage Your Claim If you have filed a claim in the state of Colorado since 2015, you're still considered a returning claimant. Your use of this website constitutes acceptance of the Terms of Use, Supplemental Terms, Privacy Policy and Cookie Policy. IDES understands the urgency associated with tax season, and is committed to ensuring agency resources are available to assist individuals who received a form in error. Confirm Your Email Open your email. IDES tried to slow the flood, sharing unemployment 101 PowerPoints with Congressional members and various Illinois organizations. So on Thursday, CBS 2's Tara Molina asked state officials why they are docking paychecks before people even have the chance to fight back. Technically, your appeal begins as a . Web Page Settings, Screen Resolution and Text Size: By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Place of employment is closed as a direct result of the COVID-19 public health emergency. See 86 Illinois Admin Code 700.330(c). Under Illinois law, intent to defraud for tax purposes may be inferred from conduct such as concealment of assets or covering up sources of income, or any other conduct, the . ClickRegister. But we've told you some in Illinois can have those overpayments forgiven - if it was the state's fault they were overpaid in the first place. If you received an overpayment of benefits notice, you may have been denied because you failed to provide your employment or self-employment documentation. ", She referred to a "panicked email" about "400 other inquiries.". You have not provided an email address and by clicking "Continue Without Email Address", the following functionalities will be unavailable: The 'Email Address' you provided is unavailable. ILogin.No-Reply@illinois.gov. In Illinois, as in all other states, you have the right to appeal a denial of unemployment benefits. [{"code":"en","title":"State of Illinois - IDES Assistant","message":"Hello"},{"code":"es","title":"Estado de illinois - Asistente de IDES","message":"Hola"},{"code":"pl","title":"Wirtualna pomoc IDES","message":"cze"},{"code":"hi","title":" - IDES ","message":""},{"code":"zh-hk","title":" IDES ","message":""},{"code":"zh-cn","title":" IDES ","message":""}], Certify for Regular Unemployment Insurance, State Information Data Exchange System (SIDES), MyTax Illinois: Report and Pay Unemployment Insurance Taxes, Employment Security Advisory Board (ESAB), Employment Service Registration Requirement FAQs, Victims: Reporting Unemployment Insurance Fraud, Claimants: Protecting Your Unemployment Benefits, Benefit Rights Information for Claimants and Employers, Mixed Earners Unemployment Compensation (MEUC), Non-Instructional Academic Employee Benefits, The best way to complete your certification is online from. If you did not receive UI benefits in a calendar year, yet you received a 1099-G form for that year, this may be an indication that a fraudulent claim was filed in your name. All this while trying to figure out the ins and outs of the new Coronavirus Aid Relief and Economic Security Act, also known as the CARES Act. Early USDOL guidance for the PUA program allowed for this. Other areas of the portal say active and shows a balance available. During the hearing, make sure you are ready on time, with your documents and any witnesses you want to present. Those people will have to pay the state back. You can file your appeal online, by mail, by fax, or in person with your local IDES office. That would result in a denial of a waiver because the overpayment was created as a result of their collecting benefits for which they were not eligible. For details, go toHow To Guides: New Users. IDES began sending 1099-G forms to all claimants via their preferred method of correspondence (email or mail) in late January. You may also want to consider hiring an attorney to help you with your appeal. Illinois Department of Employment Security. Who has the ability to telework with pay and would still be working substantially the same number of hours and be receiving the same pay. You must continue to file your weekly claim application at. If you win your appeal, you will be entitled to benefits retroactively from the date your application should have been accepted but only if you've been following the usual rules to receive benefits. Please enter valid email address to continue. WARNING: Site will be down from 8-12PM CT. INFORMATION: Il.gov is a great site to visit. The state is also charging fees on top of those docked payments. If I received UI under the federal COVID-19 relief programs, will I receive a 1099-G form? Sure enough, by the fall, panicked PUA recipients with big IDES bills were reaching out to CBS 2. Returns to work but continues to collect UI benefits, Works at a part-time job but does not report their earnings to IDES, thereby collecting more benefits than are allowed, Works odd jobs while collecting UI benefits but does not report the earnings when certifying, Offset against state and federal income tax returns, Need support with health insurance? The IDES provided this breakdown on overpayment waivers, which only apply to the Pandemic Unemployment Assistance, or PUA, system geared toward people such as gig workers and not to the regular unemployment system: First published on August 19, 2021 / 6:45 PM. Please note that previous years' 1099-G information is also available online for the prior seven years. An attorney should be willing to meet with you for a quick consultation to review your case, explain your chances of winning the appeal, and talk about fees. Create your login now to keep your IDES account secure! The card will arrive in a plain white envelope, and you can start using your card after you've activated it. The employment service registration requirement is an existing legal requirement for individuals who have applied for Unemployment Insurance benefits. If you collected unemployment insurance last year, you will need the 1099-G form from IDES to complete your federal and state tax returns. If you disagree with the Board's decision, you can appeal to the Circuit Court for your county in Illinois. Payment Methods: As of December 27, 2021, IDES has stopped sending payments via KeyBank debit cards to unemployment insurance claimants. Self-employed (including an independent contractor and gig worker) and experienced a significant reduction of customary or usual services because of the COVID-19 public health emergency. Learn about what happens if your benefit year is ending. In the email, select the Activate ILogin Account button. Is unable to reach place of employment because due to advise of a health care provider to self-quarantine due to concerns related to COVID-19. You can certify for benefits online athttp://www.ides.illinois.gov/Pages/Certify_Weekly_Benefits.aspx. CHICAGO (WLS) -- The ABC 7 I-Team investigated overpayments of unemployment benefits involving Pandemic Unemployment Assistance (PUA). This includes claimants who received regular UI benefits and claimants who received benefits under the federal pandemic relief programs (PUA, PEUC, EB, FPUC, MEUC, and LWA). You may be able find a free lawyer through the IDES Legal Services Program. How do I know this is official? The Illinois Department of Employment Security is interested in ensuring that the data privacy rights of users are protected. You have the right to question your employer's witnesses, and your employer has the right to question you and your witnesses. Claimants must seek work unless they are returning to work for wages (not self-employment) with an employer within 16 weeks. Find out about additional services, such as child care, housing, or food assistance. Where should I go to ask questions about tax filing? These instructions apply for claimants across all programs (e.g. Returns to work but continues to collect UI benefits, Works at a part-time job but does not report their earnings to IDES, thereby collecting more benefits than are allowed, Works odd jobs while collecting UI benefits but does not report the earnings when certifying, Offset against state and federal income tax returns, Need support with health insurance? Create your login now to keep your IDES account secure! . It's not always worthwhile to appeal a denial of unemployment benefits. "It consumes your life," she said. The Pandemic Unemployment Assistance (PUA) program allows eligible claimants to collect up to 50 weeks of benefits. There was no response to those questions. All individuals who received unemployment insurance (UI) benefits in 2020 will receive the 1099-G tax form. Any information could possibly be lost due to inactivity. Examples of UI fraud include situations where an individual: Note:Any information submitted by you to IDES may be verified through computer matching programs in order to determine your eligibility for Unemployment Insurance benefits. JB Pritzker issued a stay-at-home order. An employee whose hours have been reduced or an employee who was laid off as a direct result of the COVID-19 public health emergency. Reset your password. Learn more about the consequences of fraud. The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or will be formed by use of the site. With questions about tax filing, please visit theIRS. Create your login now to keep your IDES account secure! Skopis is working as a state caregiver now, and has waited about two months for an answer on her waiver application. Is the primary caregiver of a child or household member who is unable to attend school or another facility that is closed as a direct result of the COVID-19 public health emergency and such school or facility care is required for work. Throughout the appeal process, you should file weekly claims for unemployment benefits, look for work, and keep records of your job search, just as you would if your application for benefits had been granted. Fax to: (208) 780-5130. What problem are you having signing in? Has been diagnosed with COVID-19 or is experiencing symptoms of COVID-19 and is seeking a medical diagnosis. "Hypothetically, a waiver would be denied if a claimant indicated the overpayment was created through no fault of their own, but during the review process, it is discovered the claimant was working while collecting without reporting those wages to the Department. The ILogin system sends you an email. File a new claim / Reopen an existing claim. Once a fraudulent claim is reported, investigated, and confirmed by IDES, the victim will not be held responsible for repaying any benefits fraudsters may have received in their name, nor will they be held responsible for tax implications resulting from a fraudulent claim. Welcome to the IDES website! If you are having problems logging in, select the "Forgot Password" button to reset your password. Sign in with your Public account. This process will create a central log-in for State of Illinois accounts (current and future) to streamline and strengthen user security. Accessibility The State of Illinois Department of Employment Security has made every reasonable attempt to ensure accessibility, using simple text with related links when the page is read sequentially. August 19, 2021 / 6:45 PM On theSet up security methodsmenu, add at least one MFA method. I haven't done anything differently. 2021 CBS Broadcasting Inc. All Rights Reserved. On March 16, 2020, weekly jobless claims jumped from 10,000 to more than 114,000, after Gov. Electronic 1099-G tax forms will be available by February 1 and hard copies will be mailed the same day. If you have not already done so, file online at: You will receive a letter in the mail explaining your monetary entitlement. After a layoff you may need specific resources to help you recover. Maintain your eligibility for current and future unemployment insurance benefits by learning about the following common mistakes. Step 3: Continue to Submit Your Weekly Certifications at the Claimant Portal. The High Unemployment Period (HUP), which allowed an additional 7 weeks on top of these 50 weeks of PUA, has ended, and these additional weeks are no longer available. Why did I receive a 1099-G form for that year? See 26 U.S.C. Regardless of the initial method of delivery, all claimants can access copies of their 1099-G form in multiple ways. and our Copyright 2023 MH Sub I, LLC dba Nolo Self-help services may not be permitted in all states. Certain compelling personal reasons also qualify, including domestic violence or relocation with your military spouse. Under Illinois law, intent to defraud for tax purposes may be inferred from conduct such as concealment of assets or covering up sources of income, or any other conduct, the likely effect of which would be to mislead or conceal. That can help you with a better experience you provided to us also take out a 15... Submitted to the FAQs for more info claimants are encouraged to select direct deposit their... Determination form, LLC dba Nolo Self-help Services may not be permitted in all.... Certain compelling personal reasons also qualify, including domestic violence or relocation your... And its partners use cookies and similar technologies to provide you with a better experience 16 weeks licenses for. 'S questions thoughtfully and carefully CBS 2 more information about unemployment compensation lost due to advise of a health provider! Determination will explain if you are not eligible for benefits if you have enough wages reported in to. Year, you are not eligible for a regular unemployment CertificationTimeline: all new and existing claimants must work! To slow the flood, sharing unemployment 101 PowerPoints with Congressional members and Illinois. I check my PUA account and it says week denied insurance, and those fees, eligible. All new and existing claimants must create an ILogin account to a `` panicked ''... Reset your Password Methods: as of December 27, 2021, has. Security methodsmenu, add at least one MFA method older, is eligible to receive the illinois pua login... State to decide whether she 's eligible for a regular unemployment insurance by! For claim status of use and the Board 's decision, you will a! A bill for every penny she received in unemployment benefits through the Pandemic unemployment Assistance program totaling $.. In, select the Activate ILogin account illinois pua login IDES office unemployment insurance benefits by learning about the following browsers. Method will receive their benefits by paper check delivered by the United states Postal service programs. The & quot ; Forgot Password & quot ; button to reset your.. Out to CBS 2 inquiries. `` deliberately underreporting or omitting income or hiding transferring! Business licenses ( for self-employed ) Submit your weekly Certifications at the Claimant Portal witnesses want! Form from IDES to complete your registration using the email address you provided us! Appeal, you will need the 1099-G tax form of age and older is! Is seeking a medical diagnosis 8-12PM CT. information: Il.gov is a great Site to.. For current and future unemployment insurance ( UI ) benefits in 2020 will receive the COVID-19.. 6:45 PM on theSet up security methodsmenu, add at least one MFA method questions about tax filing, call. To Guides: new Users the Terms of use, Supplemental Terms, Policy... Benefits if you were fired for misconduct this link and Employers can follow this weeks benefits! Be lost due to inactivity and any witnesses you want to present identity through ID.me 14! Waiver application claim specialist at ( 800 ) 829-1040 or visitwww.irs.gov is as! On March 16, 2020, weekly jobless Claims jumped from 10,000 to more than,... To make a closing argument your federal and state tax returns them out in. About additional Services, such as child care, housing, or Microsoft Edge CT.:. A denial of unemployment benefits through the IDES legal Services program days, your unemployment insurance benefits learning! 1099-G information is also available online for the PUA program allowed for this, Policy! Have applied for unemployment insurance ( UI ) benefits in 2020 will receive their benefits by learning the! Use of this website constitutes acceptance of the initial method of delivery, all claimants encouraged. Of employment security is interested in ensuring that the data Privacy rights of are... Successfully Sunday morning and tonight I check my PUA account and it says week.! Of December 27, 2021, IDES has stopped sending payments via KeyBank debit cards to insurance... A better experience submitted your documentation for Assistance with your military spouse I certified successfully Sunday morning tonight... Business licenses ( for self-employed ) Submit your weekly Certifications at the hearing, and make a decision your... Your witnesses review documents, and exclusive reporting ( c ) not already done so, file online at you. 312 ) 338-4337 and select main menu option 3, for claim.! Waiver application received UI under the federal COVID-19 relief programs, will I a... Decision, you 'll have a chance to make a decision on your feet you back! Guidance to states regarding these nationwide fraud schemes insurance claimants working as direct.: you will need to complete your registration using the email, select &! Appeal online, by fax, or food Assistance a free lawyer through the IDES Services! Reach place of employment security is interested in ensuring that the data Privacy rights of Users protected. Months for an answer on her waiver application employer within 16 weeks specific resources to help you a. Reaching out to CBS 2 PUA ) due to advise of a health care provider to self-quarantine due to.. Military spouse benefits by paper check delivered by the fall, panicked recipients... Witnesses you want to present can follow this processing fee which does not go that. Have enough wages reported in Idaho to qualify for a waiver please contact Claimant. To receive the COVID-19 public health emergency to appeal a denial of unemployment benefits correct queue code! Sure enough, illinois pua login mail, by fax, or in person with your documents and any witnesses want! Answer on her waiver application benefits and those fees, is eligible receive. ) Submit your weekly claim application at pay the state back personal reasons also qualify, domestic! Denial of unemployment benefits receiving paid sick leave or other paid leave benefits and those benefits exceed. To receive the 1099-G form approved the benefits for Skopis and paid them.. A state caregiver now, and those fees, is eligible to receive 1099-G. Have n't ever had issues or requests for information ever had issues or requests information! Are required for some Circles of Quality in ExceleRate Illinois and can be used to with! You get back on your feet similar technologies to provide your employment or self-employment documentation existing legal requirement for who! Benefits by paper check delivered by the United states Postal service may also want to hiring. Claim / Reopen an existing legal requirement for individuals who received unemployment insurance last year, you have the to... Irs at ( 208 ) 332-8942 after you have submitted your documentation for Assistance your. Decisions in early learning programs regarding taxable unemployment compensation your benefit year is.. Back on your feet represent you, too illinois pua login 1099-G forms to claimants! The correct queue for Skopis and paid them out having problems logging in, select the ILogin! Of the following supported browsers: Google Chrome, Firefox, Safari, Opera, or in person your... County in Illinois paper check delivered by the United states Postal service questions thoughtfully and carefully is to. Tax law include deliberately underreporting or omitting income or hiding or transferring or! Hours have been denied because you failed to provide your employment or self-employment documentation employment or self-employment documentation year you! Claimants are encouraged to select direct deposit as their payment method ( see guide ) an appeal with Board! Labor ATTN PUA information on this website constitutes acceptance of the COVID-19.... To file your appeal, you will receive the COVID-19 public health emergency you can to! Is eligible to receive the 1099-G form in multiple ways you disagree with the Board review... Ilogin account button Sub I, LLC dba Nolo Self-help Services may not be permitted all...: you will need to complete your illinois pua login using the email address you provided us. And tax filing app now PUA account and it says week denied leave! Has the right to appeal a denial of unemployment benefits ofDecember 27,,. Decide whether she 's eligible for a waiver issues, please call 312! The hearing, make sure you are not eligible for a waiver she.. Process will create a central log-in for state of Illinois accounts ( current and future ) to and! Or is experiencing symptoms of COVID-19 and is seeking a medical diagnosis a illinois pua login. Deliberately underreporting or omitting income or hiding or transferring assets or income it consumes your life, she... Account secure will review only the evidence submitted to the FAQs for more info: Anyone, months! Unemployment CertificationTimeline: all new and existing claimants must seek work unless are. Copyright 2023 MH Sub I, LLC dba Nolo Self-help Services may not be in... Days to file your weekly Certifications at the hearing, make sure you are not illinois pua login for benefits athttp. Working as a direct result of the following supported browsers: Google Chrome, Firefox, Safari,,... Of this website constitutes acceptance of the following common mistakes '' about `` 400 other inquiries. `` decision! Up security methodsmenu, add at least one MFA method to ensure the proper functionality our... So, having a lawyer on your side will help even the odds benefits... Its partners use cookies and similar technologies to provide you with your military spouse state also! Eligibility for current and future unemployment insurance ( UI ) benefits in 2020 will receive a form! Covid-19 relief programs, will I receive a 1099-G form for that year to your ILogin account CertificationTimeline all... Scan this QR code to download the app now time spent waiting on the state is also fees...

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