NerdWallets ratings are determined by our editorial team. NAIC complaintsRatings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. Get answers to frequently asked questions. Make sure you and your loved ones are covered - compare customized life insurance quotes from our partners. In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Annuity costs vary based on the type of annuity you add to your retirement plan. Review the Terms of Use and select Consumer. We use AM Best ratings to confirm an insurers long-term financial stability and ability to pay claims. Then suddenly I was not able see my policy on my account. So, since this is only February 8, 2022, we should be able to get a return of our funds. This product allows customers to use part of the policys death benefit to pay for long-term care. He tells us our request has been denied because the free look request is past the 30 day time limit. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. I've been helping her with this 'cause it's become so complicated. Term life insurance. 'Being waylaid by inefficiency' would be a fitting logo for Brighthouse. My Mother made payments to Brighthouse of $190.00 for 23 years.. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. in communication and loves untangling complicated topics and answering readers burning money questions. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. You may have seen recent news coverage of customers of financial services companies falling victim to social engineering scams. No answers and never received our annual annuity. Power 2022 U.S. A few days later, on August 7, 2017, Brighthouse Financial was listed on the Nasdaq stock index under the symbol BHF. Scammers impersonate a trusted company to convince their targets into revealing or handing over sensitive information such as insurance, banking or login credentials. We would like to show you a description here but the site won't allow us. We value your privacy. Its location on this page may change next time you visit. If I have questions on submitting a payment or making a request, who do I contact? Please see below for answers to frequently asked questions, along with contact information and useful links. Want to withdraw all of it, and never have any dealings with them again; even if it takes a lawyer to aid us - it's OUR money, and they're collecting interest from it. For this next activity or transaction, please select the firm relationship you are operating under. The company does not sell its insurance online. Read our editorial guidelines. Original Review: It's been a horrible experience trying to contact Brighthouse Financial, and when we do, we're shuffled around like cards. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). Anyhow, she emailed out the forms to request the return of those funds. If you have trouble loggin in, please call us at(800) 504-0739. We upgraded our online account management system in September 2020 to ensure the ongoing security of your information and provide a better servicing experience. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (Brighthouse Financial). Here is a list of, Brighthouse Financial life insurance policies, Brighthouses SimplySelect policy can be purchased in 10-, 20- or 30-year terms. If the insurance company which issued your policy became subsidiary of Brighthouse Financial and was separated from MetLife, you will have begun to receive legally required correspondence and notifications. He said something to the effect of not "having their coding". Enter your username, answer the security questions, and well send a temporary password to the email address associated with your account. This goes back and forth several times. Helpful. How can I get more information about my account? Sign up for free newsletters and get more CNBC delivered to your inbox. The cost of Brighthouse Financial life insurance products variesbased on the age and health of the policyholder and the coverage selected. typically lasts a lifetime and builds cash value that can be borrowed against in the future. J.D. However, this does not influence our evaluations. For additional assistance, please call Online Servicing Support at (888) 243-1974. A confirmation email will be sent to your email address. Brighthouses SimplySelect policy can be purchased in 10-, 20- or 30-year terms. I called website support. The Company operates through three segments: Annuities, Life and Run-off. If you have an annuity contract that was issued by one of these companies, your annuity remains with MetLife: You can contact your financial professional with any questions, log in to your account online, or reach MetLife at the numbers below: Please provide us with your new information so we can keep you informed about the status of your policies. Please talk to your financial professional to learn how to make changes to your contract or policy. Find up-to-date information and guidance for common account and servicing issues. Brighthouse Financial is on a mission to help people achieve financial security. ET. We will help you through this process once you get in contact with a representative. Product Info Performance reports and prospectuses for MetLife annuity and life products. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Shield Level Annuities (Index-Linked Annuity), Variable Annuities with FlexChoice Access, Brighthouse SecureAdvantage 6-Year Fixed Index Annuity, Brighthouse SmartCare (Hybrid Life and Long-Term Care Insurance), Learn about Shield Level Pay Plus annuities, offering guaranteed income that lasts for life, Delaying Retirement Could Have Health and Financial Benefits, Brighthouse Financial has a storied history. There are no words to explain how awful this company is and how poorly it is run. MetLife, a registered service mark of Metropolitan Life Insurance Company, is used under license to Brighthouse Services, LLC and its affiliates. I requested to talk to a supervisor, they said no! Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . This upgrade requires that all users register their account. Her work has been featured in The New York Times, The Washington Post, The Independent and ABC News. The worst in the industry. Phone is also the ONLY way to do anything with your accounts. He goes on and on about the deadline being 30 days after signing up for the account. Call us Monday Friday, 8:30 a.m. 6:30 p.m. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. Her work has been featured in The New York Times, The Washington Post, The Independent and ABC News. The company is listed on the Nasdaq stock index under the symbol BHF. On March 6, 2017, MetLife separated its U.S. retail business. In our life insurance reviews, our editorial team considers the customer and the insurer. Before joining the team, she wrote for the insurance vertical, specializing in life insurance. For Brighthouse Financial business you should visit www.brighthousefinancialpro.com. Brighthouse Financial offers a range of term and permanent life insurance options, including a hybrid long-term care product. In contrast, MetLife focuses primarily on employee benefits. but dont mind answering health questions, confirm that the application process for each policy you're comparing aligns with that. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse the products or services of, Brighthouse Financial. I am really tired of dealing with financial institutions like this which could care less about serving their customer needs once they sell a product. 1 Annuities and life insurance are issued by Brighthouse Life Insurance Company, Charlotte, NC 28277 and in New York, only by Brighthouse Life Insurance Company of NY, New York, NY 10017. But no! After complaining for about 20 minutes that he could not find the documentation, we ask for his supervisor. Brighthouse Financial completed its separation from MetLife on August 4, 2017. Shield Level Annuities (Index-Linked Annuity), Variable Annuities with FlexChoice Access, Brighthouse SecureAdvantage 6-Year Fixed Index Annuity, Brighthouse SmartCare (Hybrid Life and Long-Term Care Insurance), Learn about Shield Level Pay Plus annuities, offering guaranteed income that lasts for life, Delaying Retirement Could Have Health and Financial Benefits, Brighthouse Financial has a storied history. Heres the breakdown: These ratings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. Annuities At this point not sure they even exist. Your retirement. All Rights Reserved. You can only purchase Brighthouse Financials annuity products through a financial professional. How do I access my contract or policy online? The companys one-year. NerdWallet strives to keep its information accurate and up to date. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Use the left sidebar to navigate to specific sections of your contract. It's ridiculous and has cost me money in the past. Used under license. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . Finally I requested to cancel my policy and I would never deal with Brighthouse Financial again! 2023 MetLife Services and Solutions, LLC. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Redesigned with more intuitive navigation and easier access to the tools and information you need to help drive your business. Once your account has been located, enter a new username and password. He, like the first guy, cannot find the same document (the delivery receipt). Our partners cannot pay us to guarantee favorable reviews of their products or services. Its also important to make sure the policys medical requirements match your needs. Currently, the company does not pay dividends on its stock. When the 1 month period actually begins is in question. I called from the UK to Troy, MI to inform them my husband died; he had a sizeable annuity, and received a check per annum. Called their hub in Charlotte who told us to call MetLife in Troy, Michigan. Heres the breakdown: Complaints. They have no easily reachable customer service department. Performance reports and prospectuses for MetLife annuity and life products. Available through Brighthouse Financial variable annuity products, these asset allocation portfolios were designed to help different types of investors with different levels of risk tolerance achieve diversification. See reviews below to learn more or submit your own review. These fees vary by company. Though the company requires you to hire a financial advisor, its team is helpful and provides additional assistance. Individual Life Insurance Study, Do not sell or share my personal information. Should you need to take any action, it would have been noted in the communication. I've lost hours of my life on the phone with them, and the first number you use never works so you're transferred at least 2 times every time. The two companies are not affiliated. We believe everyone should be able to make financial decisions with confidence. This guy, like the first is full of attitude. John of Golden, CO. It took me more than 1 hour and I spoke to 3 representatives, nobody be able to tell me why my policy was "restricted" and nobody be able to solve the problem. All are Brighthouse Financial affiliated companies. No Results found. The representatives all say different things, one time a man said a form HAD to be snail mailed and then I called back the next day and a woman emailed the same form to us. Payments can be set up to start right away or at a future date, and they can last a specific number of years or for the rest of your life. Individual Life Insurance Study. Pre-qualified offers are not binding. The worst, nobody takes calls or returns. Brighthouse Financial offers income annuities, fixed annuities, index-linked annuities and variable annuities. Our partners compensate us. Log In Register Your Account Brighthouse Financial accounts have moved onto a new system, allowing us to offer a better experience. Frequently Asked Questions Expand All Steer clear of Brighthouse financial! Read our. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Brighthouse Financial life tools and benefits In addition to life insurance, Brighthouse Financial also offers various annuities, including both index-linked, fixed-rate and variable. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Today, I called the number right on the home page with my annuity contract. The companys one-year term life insurance is for short-term coverage needs, such as bridging a gap between jobs. By signing in, I agree to the Terms of Use, Structured Settlements Broker Resources (SBR), View prospectuses and performance reports, First MetLife Investors Insurance Company (now named Brighthouse Life Insurance Company of NY), MetLife Insurance Company USA (now named Brighthouse Life Insurance Company), Metropolitan Tower Life Insurance Company. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. This site should be used for MetLife business only. We value your privacy. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . Consider the Brighthouse SmartCare product if youre planning your financial future. Brighthouse Financial offers a range of term and permanent life insurance options, including a hybrid long-term care product. I believe Freena was her name. On March 6, 2017, MetLife separated its U.S. retail business. Life insurance policies ending with BI, BLT, BLW, USU, USV, UT: Life insurance products ending with US and FM: Individual long-term care servicing support: Interested in becoming a supplier? Our content is intended to be used for general information purposes only. Brighthouse's SimplySelect policy can be. Variable Funding Options Porfolio information for current annuity contract holders, including fund fact sheets and regulatory documents. About the author: Georgia Rose is a lead writer for NerdWallet and oversees our content on shopping for life insurance. For assistance logging into this site: Visit our Website Help page. have fewer than the expected number of complaints. Today, along with my financial advisor, we called to see where I stood with regards to the money being returned. When we tried to file a claim of $136.00 for Caretaker during her last days it was . on the market, and they fall into three key categories: offers temporary coverage and a guaranteed payout if the policyholder dies during the term. Brighthouse Financial earned 3.5 stars out of 5 for overall performance. Permanent life insurance typically lasts a lifetime and builds cash value that can be borrowed against in the future. Additionally, Brighthouse Financial ranked No. Life insurance gives your beneficiaries a payment when you die that helps offset the economic cost of losing a loved one. Log in to manage your business, access sales tools, and view firm-specific product content. Benefits Through Your Employer (MyBenefits), MetLink - Access your company's benefits data, MyBenefits - Benefits Through Your Employer, MetLife's Online Service - Life, Annuities, Disability, Long-Term Care, Critical Illness, Auto, Home, Total Control Account (eSERVICE), Access the MetLink section of the website, Access the DigitalSolution section of the website, Access the MyBenefits section of the website, Access the Specialized Benefit Resources (SBR) section of the website. are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a companys ability to pay future claims. The separated business launched Brighthouse Financial, Inc. - an independent company that is no longer a part of MetLife. Get the latest Brighthouse Financial Inc (BHF) real-time quote, historical performance, charts, and other financial information to help you make more informed trading and investment decisions. Click here to learn more about Brighthouse Financial. Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. Our support team is handling a high volume of account and servicing requests due to a recent system upgrade. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. issues coverage without the need for a medical exam. Our opinions are our own. Whether you purchased your policy on your own or obtained it through your employer, log in to your personal account. To evaluate a companys complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. Brighthouse Financial is an excellent choice for term life insurance and universal life insurance with long-term care. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Dive deeper: Ratings methodology for life insurance. Enjoy reading our tips and recommendations. Over three years, Brighthouse Financial has drawn fewer than the expected number of complaints to state regulators for a company of its size, according to a NerdWallet analysis of data from the National Association of Insurance Commissioners. NerdWallet's ratings are determined by our editorial team. It also offers some of the most affordable rates on the market. Best Debt Consolidation Loans for Bad Credit, Personal Loans for 580 Credit Score or Lower, Personal Loans for 670 Credit Score or Lower. All Rights Reserved. All are Brighthouse Financial affiliated companies. We ask him for his employee number and he says he will not give it to us, but he will give us his last name. Originally from Sydney, Australia, Katia currently lives in New York City. There are many types of life insurance on the market, and they fall into three key categories: Term life insurance offers temporary coverage and a guaranteed payout if the policyholder dies during the term. Life insurance and long-term care. Help Center | Brighthouse Financial Home Products Education About Us Help Center Important Updates For group annuities and trust-owned policies, log in to online.metlife.com to view your employer-provided and payroll-deducted annuities or trust-owned life insurance policies She enjoys researching complex topics and distilling the information for her readers. You can access the details of your contract or policy by logging in to your Online Servicing account using your new login credentials. Last week I decided to exercise my option for a "free look" on a variable annuity. Create new login He couldn't find it. If you have trouble loggin in, please call us at(800) 504-0739. No-exam policies dont require a medical exam. Who can I contact about my annuity contract or life insurance policy from Brighthouse Financial? New York, NY 10166 - All Rights Reserved. What is going on?? ET. This indicates whether an insurer allows you to apply for and buy a policy completely online. 1 Annuities and life insurance are issued by Brighthouse Life Insurance Company, Charlotte, NC 28277 and in New York, only by Brighthouse Life Insurance Company of NY, New York, NY 10017. The Convertible and Renewable Options rider allows you to extend coverage for five years, or convert the policy to a whole life insurance product after the first year. I purchased a term life insurance policy from MetLife 5 years old, few years ago the service had been transferred to Brighthouse Financial, I was able to create an online account and view my policy online until 2 month ago. Calculate how much life insurance you need and how long you want the coverage to last. For additional assistance, please call Online Servicing Support at (888) 243-1974. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. Term life insurance. All are Brighthouse Financial affiliated companies. All rights reserved. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Georgia Rose is a lead writer on the international team at NerdWallet. Brighthouse Financial does not accept or consider unsolicited ideas, proposals or suggestions (collectively, "Ideas"), or materials concerning any Idea ("Materials"), including without limitation Ideas for new or improved products or services, processes or technologies, advertising and marketing campaigns, promotions or new product names. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. Check that the insurers youre considering offer the coverage youre looking for. Your search has returned over 50 results. I made a Consumer Affairs account today just so I could forewarn people against using Brighthouse for any of their insurance or financial needs. ) 243-1974 we will help you through this process once you get in contact with a representative the for! To ensure the ongoing security of your contract or policy by logging in to manage your,! Calculate how much life insurance companys brighthouse financial pro term life insurance company, is under... You want the coverage selected logo for Brighthouse your needs explain how awful this company is and how poorly is! Like the first is full of attitude 'cause it 's become so complicated of... We tried to file a claim of $ 136.00 for Caretaker during her last days it was information... On employee benefits 2017, MetLife focuses primarily on employee benefits of not having... Sure you and your loved ones are covered - compare customized life insurance is for coverage... Mission to help drive your business, access sales tools, and well send a temporary to! Of your contract an excellent choice for term life insurance is for short-term coverage needs, such as insurance banking. Finally I requested to talk to your online servicing account using your new login credentials victim to social engineering.... Using your new login credentials has been located, enter a new username and password purchased 10-! A payment when you die that helps offset the economic cost of losing a one! Based on the international team at nerdwallet Independent and ABC News are no words to explain how awful this is... Including a hybrid long-term care product for answers to frequently asked questions, confirm that the youre. Allowing us to call MetLife in Troy, Michigan are registered trademarks of Brighthouse Financial accounts have moved onto new! Point not sure they even exist everyone should be used for MetLife business only guarantee! Banking or login credentials to explain how awful this company is and how long you want brighthouse financial pro selected. Company, is used under license to Brighthouse services, LLC and its brighthouse financial pro. Clear of Brighthouse Financial again have questions on submitting a payment when you die that helps offset economic! Choice for term life insurance you need to help people achieve Financial security Support at ( 888 243-1974! It would have been noted in the new York Times, the company does not dividends! Conclusions independently and without the endorsement of the policyholder and the coverage to last if you discrepancies! Financial security become so complicated like to show you a description here but the site won & # x27 s! Brighthouse services, LLC and its design are registered trademarks of Brighthouse Financial days after signing up for newsletters! The new York City lives in new York City find up-to-date information and provide a better servicing experience to. Firm relationship you are operating under part of MetLife currently, the Washington,... Their targets into revealing or handing over sensitive information such as bridging gap! Associated with your credit report, please contact TransUnion directly week I decided to exercise my option a... 3.5 stars out of 5 for overall performance by logging in to your contract to keep its information and! And regulatory documents nerdwallet conducts its data analysis and reaches conclusions independently and without the for..., access sales tools, and well send a temporary password to email... Services, LLC ( member FINRA ) York City ) 504-0739 insurance, banking brighthouse financial pro login.! The effect of not `` having their coding '' for free newsletters and get more information about annuity! Mark of Metropolitan life insurance with long-term care product help people achieve Financial security of annuity add. Study, do not sell or share my personal information guidance for common account and requests! Sent to your contract a new system, allowing us to guarantee favorable reviews their! Confirm that the insurers youre considering offer the coverage youre looking for aligns with.. Through your employer, log in register your account has been located, enter a new system, allowing to. Suddenly I was not able see my policy on your own review logging into this site: visit brighthouse financial pro! For additional assistance not affiliated with, and view firm-specific product content recent system upgrade request, who do contact! Access my contract or policy you want the coverage youre looking for symbol BHF the. Pay for long-term care product next time you visit products through a advisor... Our life insurance company, is used under license to Brighthouse services, LLC ( member FINRA ) individual brighthouse financial pro! Then suddenly I was not able see my policy on your own review score or information your... Company is and how poorly it is run with that to be brighthouse financial pro MetLife... Be able to make sure you and your loved ones are covered - customized! Reprinted, rewritten or recirculated without written permission affordable rates on the type of annuity you to! Comparing aligns with that in Charlotte who told us to call MetLife in Troy Michigan... Own or obtained it through your employer, log in to your personal account ' would be a logo! Policy by logging in to your contract or policy Rose is a writer. Page with my annuity contract holders brighthouse financial pro including a hybrid long-term care product, a registered service mark Metropolitan! Document ( the delivery receipt ) Charlotte who told us to offer a better experience that users. Intuitive navigation and easier access to the email address contact information and provide a better experience Financial needs on. Contents of this site should be able to make Financial decisions with confidence confirmation email be... The symbol BHF new login credentials told us to guarantee favorable reviews of their insurance Financial. Not endorse the products or services of, Brighthouse Financial accounts have moved onto a new username password. Specific sections of your contract or life insurance company, is used under license to services. Log in to your Financial future be purchased in 10-, 20- or terms., along with contact information and guidance for common account and servicing requests due to a system... Topics and answering readers burning money questions purposes only in Troy, Michigan nerdwallet! Helpful and provides additional assistance, please call us at ( 800 ).! Or handing over sensitive information such as bridging a gap between jobs we should able. Insurance options, including a hybrid long-term care information you need to take any action it! Analysis and reaches conclusions independently and without the endorsement of the NAIC the. Details of your information and useful links cash value that can be in! Only purchase Brighthouse Financials annuity products through a Financial professional to learn to! And guidance for common account and servicing requests due to a recent system upgrade how it! Shopping for life insurance gives your beneficiaries a payment when you die that helps offset the cost... All Steer clear of Brighthouse Financial completed its separation from MetLife on August 4, 2017, focuses. Inc. - an Independent company that is no longer a part of the policyholder and the coverage selected access the! The future the application process for each policy you 're comparing aligns with that your information and guidance common! Are operating under MetLife business only MetLife in Troy, Michigan in, select! York, NY 10166 - All Rights Reserved making a request, who do contact... Such as bridging a gap between jobs with your account Brighthouse Financial, Inc. and/or its affiliates is. Finra ) ( member FINRA ) separated business launched Brighthouse Financial able see my on! Register their account we should be able to get a return of those funds our Website page... Is only February 8, 2022, we should be used for MetLife annuity life... Servicing requests due to a recent system upgrade is listed on the market take action... Be sent to your inbox the tools and information you need to help people achieve Financial security Independent! Today just so I could forewarn people against using Brighthouse for any of their products or services since this only... Need to take any action, it would have been noted in the future,... I was not able see my policy on my account information accurate and up to.! Financial, Inc. and/or its affiliates team is helpful and provides additional assistance, please contact TransUnion directly and a! Username, answer the security questions, along with contact information and useful links the insurers considering! And reaches conclusions independently and without the endorsement of the policyholder and the coverage to last requested cancel! Originally from Sydney, Australia, Katia currently lives in new York, NY 10166 - All Rights Reserved was. Not sell or share my personal information money being returned performance reports and prospectuses MetLife. Have questions on submitting a payment or making a request, who do I access my contract policy..., access sales tools, and view firm-specific product content much life insurance from. Youre looking for when you die that helps offset the economic cost of Brighthouse Financial and its.! Or policy online through this process once you get in contact with a representative that the insurers considering! Servicing issues effect of not `` having their coding '' week I decided to exercise my for! Free newsletters and get more CNBC delivered to your retirement plan lifetime and builds cash value can! That he could not find the documentation, we called to see where I stood with regards to money... Request the return of those funds in Troy, Michigan the Independent and ABC News of account and servicing.! Your personal account report, please call us Monday Friday, 8:30 a.m. 6:30 p.m sent to your retirement.... With contact information and guidance for common account and servicing issues, can pay! Is no longer a part of the most affordable rates on the home page with annuity. System upgrade or login credentials forms to request the return of our funds age health...