It has been in & out of my local ford service center 6 times for steering issues. If your troubleshooting hasnt led to any other causes, it might be time to evaluate the pump. And newly designed toe-links will be installed which should preclude any further issues. Nice Limited version. AdvanceTrac problems are commonly described by Ford vehicle owners, and even the company's most prestigious models, including the Ford F150, Fusion, Edge, Explorer, and Expedition are all susceptible to such issues. It is unfortunate that Ford continues to see these recalls. The 2010s were a rough decade for the iconic Ford SUV. It also needs a seat heater and blend door actuator for passenger side. Select 2013-2017 Ford Explorers have a problem that diminishes steering control and is related to at least 13 reported accidents and six injuries, Ford announced on Wednesday. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. Explorer. The dealer was notified of the failure and informed her that the vehicle was not under recall or warranty. They also recommended not driving the vehicle in that the condition was unsafe. Steering became difficult and eventually almost locked up. Why are so many Explorers experiencing this problem, but it's not listed as a Safety recall? So, the issue seems to have finally gotten under control. Bad o2 sensors. We put this in the dealer for service on Jan. 2nd and are still in a rental on Jan. 19th. An exhaust odor investigation currently remains open on the 2013-2017 models. I will be turning the vehicle and there is a pop sensation underneath. The problem occurs at all speeds. Take the alignment tool from the kit. Second instance was in mid may 2021. Based on my experience with this issue, I strongly recommend a safety bulletin and a recall be issued. When I restarted the car, I had no power steering and a new indicator; "Steering Loss Stop Safely". Its now almost 3 weeks in and its still in SC. I think this should be a recall. after I purchased my truck, I replace. The dealership performed pinpoint test B for U3000 code stored in the PSCM. Its important to check the power steering fluid often, and you should top it off whenever necessary. 2016 Ford Explorer Reliability We expect the 2023 Explorer will be much less reliable than the average new car. The repairs are going to cost just shy of $3000! In certain cases, they may also replace the battery cable harness in addition to the other fixes. While driving 70 mph on I81 in VA, the power steering on our 2016 Ford Explorer with less than 70,000 miles died. 6 months later, it had to go back to Ford several times, because the backup camera would turn on when driving. Don't get a Ford Explorer. Upon research, I found this issue with Ford Explorers is a very common one. 920-918-6266. The Explorer recall is for a steering issue. Download the CoPilot app to find great quality used cars that are sorted based on a variety of factors, including reliability and quality. Looking for your perfect car? Inspect the fuse box and the wires leading up to the steering system. I had the truck towed to Quirk Ford in Quincy Ma. If not move on to the battery and check its voltage of it. The vehicle only has 57K . Not enough room even though it seats 7. I had my car in for service 9 days earlier and they swear they couldn't detect the issue because it wasn't visible until they opened the assembly and saw the corrosion. It's actually a complete failure of the steering rack, and it requires a complete replacement. We loved the look and feel of this vehicle. The contact then stated that he heard a grinding sound while making left or right turns. 11. He pulled to the side of the road. Requires replacement of eps steering. It could be due to a low battery. Today, we have electric power-assisted steering systems. Todays vehicles especially those that are hybrid have an electric pump instead that runs off of the battery. If you have a traditional power steering setup, theres a belt running from the engine. A computer module that needed to be replaced at $2,150. and now it fails again. Cooler do not work and sometimes gets super hot. Without strong upper body strength, you can easily have an accident. What is the benefit of power assistant steering? LEMON DON'T BUY ONE terrible gas mileage very disappointed in 2017 Explorer, Horrible gas mileage any factory recalls its a LEMON. The reports are all over the place, but most of them point to a coolant leak. They said unfortunately, yes. Gibbs Law Group is opening a class action lawsuit in this matter so clearly there are red flags that are being ignored. Unsubscribe any time. All rights reserved. This time the errors showed up upon startup, and did not resolve upon restarting the vehicle. It was as if the steering was completely locked up. The check engine light comes on after the vehicle drastically loses acceleration while driving. In order to avoid this issue, check with Ford that the part has been replaced per your VIN. These days, most cars use electric power steering, and in most cases, when you see this warning message, there is something wrong with this unit or its sensors. My husband and I both started calling around, not trusting what we'd been told by the dealership, and we learned that this part was on back order and Ford Parts was in the process of shipping 250 nationwide but most were already claimed. It is usually on or near the engine, and can have a white or yellow reservoir. The steering wheel sticks in certain positions while driving, requiring extra force to maintain the vehicle's direction. The 2014 Ford Explorer has 28 problems reported for power steering failure. See the Back button blue bar at the very top of the page to explore more. Either the joint or knuckle will be replaced if cracking is found. A cross-axis ball joint can potentially cause a fractured rear suspension toe link. The air/ heat also turns off during that time. The transmission always feels like it slipping. Luckily, many used models sport the same great features as their new counterparts. This can give you very valuable information so you dont have to waste your money. which is the dealer I purchased it from and have all my services done and they informed that there is no recall for this. If my wife or daughter had been driving the truck, they wouldn't have been able to steer the truck over to the breakdown lane. This problem may be covered under warranty. If it seems to show the correct readings and your steering wheel is not straight when driving at higher speeds, you may want to get a wheel alignment. Ford said the recalled Explorers were built between 2012 and 2017 at plants in Chicago and Russia. Ford is aware of this issue but still fails to recall this problem. Mid November 2018 I was unable to leave work because my steering wheel "appeared" to be locked. They are out there. May 2015: Almost 423,000 cars can experience an electrical connection failure in their power steering systems. Both the hydraulic and electrical power steering systems contain fluid to operate correctly. This involves Explorer SUVs built from 2013 to 2017. I have had to put it in the shop for 4 different things since I purchased it in Fed of 2016. A founding partner at the firm, Eric has negotiated groundbreaking settlements that favorably shaped laws and resulted in business practice reforms. Its combination of rugged good looks, capability and practicality helped usher in the modern SUV boom that is prevalent today. Specifically, owners of certain 2016-2018 Ford Explorer or Escape models report that a service assistant failure warning (e.g., "steering fault" or "steering assist fault") will pop-up on their dashboard without warning while the car in operation, causing the steering . Drivers have reported power steering failures while driving requiring repairs costing thousands and causing difficulty steering at highway speeds. Went out to leave in Explorer. It was the steering that didn't feel right, so I drove directly home. I was met with light flashing on dash then would disappear after I restarted the SUV . It's Ford and often the Ford Dealers that I have a problem with. According to Ford, these vehicles had electric power steering assist systems that may shut down as a result of a steering motor sensor fault. As a result, [i]f the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash. Tl the contact owns a 2016 Ford Explorer. I had just begun to execute the turn and the steering wheel locked and would only go straight. Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. It is difficult to see out the side windows. CSK&D is investigating reports that certain models of Ford Escape and Explorer models experience power steering issues. Its important to know why the fluid is low so there arent any other issues down the road. The vehicle was not repaired. I have been having intermittent steering problems for a month. If the fluid is full and you checked the other things, this would be your next step. Here are six of the most common reasons why your Explorer's steering wheel may be hard to turn . Against our better judgment, we took it from PA to FL, well almost. I was driving my 2016 Ford Explorer to the end of my driveway when the steering system locked up. I've had Fords my entire life and always had major issues with each of them. After this second instance we took the car to the dealership for servicing. The quality is not what I would expect for the price of the vehicle. The NHTSA is the US gov't agency tasked with vehicle safety. Six injuries have been allegedly attributed to the problem so far leading up to the recall. Stay away. The dealer was not notified of the failure. 2022, CarProblemZoo.com All rights reserved. We have earned over $1 billion for our clients and have achieved some of the largest auto defect settlements on record. I am out of warranty and the dealership has not called me back. Needs radiator replacement, headlight reassembled, body damage fixed, oil changed, suspension fixed, brakes and brake pads need done, need new tires soon, overheats, catalytic converter needs replacement, fuse number 43 needs replaced. Ford should be held responsible for issues like this. The support bracket for the . The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. 9.0 pretty bad Typical Repair Cost: $2,170 Average Mileage:. They ended rotating the tires. I attempted to work with Ford directly to assist in this repair, as it was not covered under warranty, this happened at 40k miles. CoPilot helps you avoid any tricks, traps, and scams. The problem has to do with an intermittent connection in the electric power steering gear. I had it towed to the dealership & was told it needs a new steering gear. Shop and buy your next car with confidence. This article explains what a power steering assist fault means and some fixes to get you back on the road again. Looks definitely arent everythinglesson learned. Drivers of 2017 Explorers have reported coolant leak, with repairs costing in the area of $500. In some models, this isnt that difficult to do. Not so good for Ford to have this reputation on a vehicle upwards of $46k. Hydraulic fluid is found in the reservoir. The failure code for the steering power assist module was detected. I had to call a tow truck to take the car to the local Ford dealership. 100% should be a recall at such a low mileage, just thought since police use them in their fleet they had to be reliable . Summary: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. Certified Automotive Diagnostic Technician. (Page 1 of 2) If thats not the problem, its time to move on to everything electrical in the system. But its more money than youd expect to spend on an SUV youve just driven off the used car lot. He tried to drive however, the steering became hard to steer. 2016 Ford Explorer, around 40,000 miles my complained about a noise coming from the steering and I never heard. I will share that the Service and Parts Department at our Dealership sat passively waiting for the part to come off of backorder, but if you look, you can find them. Dash says advance track failure; hill assist needs maintence . Ford needs to recall this now! However, there are many models that make it difficult to change the belt. Additionally, luxury cars are almost always more expensive to fix, not only because of the pricey parts, but also because you need a special mechanic to work on the system. Copyright 2023 Endgame360 Inc. All Rights Reserved. I took the vehicle to a licensed Ford Dealer and was told that the electronic steering rack would need to be replaced. But there is data to suggest that carbon monoxide was elevated in certain driving scenarios.. said he would not let us drive it anymore after I offered to pick it up and wait on the rack to get here. With 24k miles shouldn't be having these issues on a $50,000 auto. We are already having transmission issues with a 2.5 year old car. While traveling the back roads of Connecticut, 3 alarms sounded and warning lights for 'Stability Control' and 'Hill Start Assist' appeared on the dashboard of my 2016 Ford Explorer. As above, ensure that the throttle body recall has been completed and ensure that the engine accelerates normally. Extended warranty is the only way to go buying a newer vehicle these days. The way the crash happened, I'm lucky to be alive, but how is this not a recall" How is there not a safety feature to allow for manual control of the steering if the electrical system dies" Scariest moment driving by far, a roller coaster I wish to not be put on again. The explorer's in this year range have had many problems with the steering gears having internal failures that require the rack and pinion to be replaced. April 2015: 520,000 model year 2013-2015 Ford Fusion and Lincoln MKZ, plus 2015 Ford Edge CUVs were recalled because their steering gear bolts can corrode and break, causing an immediate loss of power steering. While the system shouldnt lose fluid, its always wise to double-check. The bluetooth NEVER works right. Notifications to owners will begin the week of Aug. 23 and dealers will inspect and replace parts as necessary. When the faults lit up, I was unable to steer the vehicle. Seven problems related to electric power assist steering system have been reported for the 2016 Ford Explorer. How to avoid: This issue is actually related to the power and throttle body issue noted above. Again, should you have concerns contact your local Lincoln dealership, Fords recall website, or the NHTSA site. Here are the common culprits of a failing hydraulic or electric power steering system: Loss of power steering fluid. The sport utility vehicle ruled the 1990s and the 2000s. Read about others having similar issue with their steering and wanted to add mine to the story. We had a Honda Pilot for 12 years, never a problem with it. Remove the sensor by pulling the wire upwards and lifting the other side of its body from the steering housing using a 90-degree pick. The initial investigation was based on 2,400 reports, with over 2,000 vehicles that may be connected to the exhaust odor issue.. Complaints are similar and involve a sudden lack of power or rapid deceleration that requires owners to take their vehicles down to a Ford dealer for a full diagnosis of the issue. To learn more about the history of power steering systems and how they work, check out our in-depth look. I was a loyal customer- bought my vehicles at the dealer, had them all serviced at the dealer- just to be completely taken advantage of.